[HELP] IIS install problem on XP SP2

[C.F.]

Hi at all,
i've a problem with the intallation of IIS on my Windows XP SP2.

When I try to install Microsoft Internet Information Services (IIS) on my
Microsoft Windows XP Professional with Service Pack 2 (SP2), I receive the
following error message:

"Setup cannot copy the file staxmem.dll. Please insert the "Windows XP
Professional Service Pack 2 CD".

However, when I put the Windows XP Professional SP2 CD in CD drive, Setup
cannot find the Staxmem.dll file !!!!!!!

If I continue, ignoring this file, the error reappear on the all other files
...

I've try to reinstall the service pack 2 but it not have resolved the
problem.

Help pleaseeeeee

thanks

 

[Pegasus \(MVP\)]

Hi at all,
i've a problem with the intallation of IIS on my Windows XP SP2.

When I try to install Microsoft Internet Information Services (IIS) on my
Microsoft Windows XP Professional with Service Pack 2 (SP2), I receive the
following error message:

"Setup cannot copy the file staxmem.dll. Please insert the "Windows XP
Professional Service Pack 2 CD".

However, when I put the Windows XP Professional SP2 CD in CD drive, Setup
cannot find the Staxmem.dll file !!!!!!!

If I continue, ignoring this file, the error reappear on the all other
files
..

I've try to reinstall the service pack 2 but it not have resolved the
problem.

Help pleaseeeeee

thanks

I looked for the string "file staxmem.dll" on Google and found more
than 600 hits.

 

[Doug Knox - [MS-MVP]]

Are you putting in the original XP SP2 installation CD, or a CD containing
just Service Pack 2?

 

[C.F.]

original XP SP2 installation CD

I've tried also with XP original and XP sp1 but nothing

 

[C.F.]

I've finded this KB article

http://support.microsoft.com/kb/894351/en-us

but not worked !

 

[Guest]

I'm having exactly the same problem trying to install IIS. I found the
KB894351 article and checked to see if the security file was corrupted, and
the response was that it is ok. So this means that I have to follow Method 2
described in the KB article. But it requires both a XP Pro and a XP Pro SP2
CD. But my PC came with SP2 installed and that is the only CD that shipped
with it. I spent two hours today on the phone with the vendor (HP) to see
what they could do to supply with me a the pre-SP2 CD for XP. Bottom line is
that they have no way to do this. They haven't beenshipping the old version
for a very long time so have nothing in their inventory. This is basically a
MS problem, so I tried to find out from MS if they can supply access to a XP
Pro CD (without SP2) and couldn't get to first base.
Any suggestions out there? I know I can't be the only person in the world
stuck trying to get IIS installed. This has to be a very common problem.

hopefully...

Bill