Error Code 4097 ???

[Marka]

I am recieving error code 4097 in event viewer when I try to print with
code:

The application, C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Acrobat.exe,
generated an application error The error occurred on 06/21/2004 @
14:55:04.908 The exception generated was c0000005 at address 77F583A1
(ntdll!RtlAllocateHeap)


Will this error be caused by acrobat or is it a windows problem ??

Grateful of any help.

Thanks

Mark

 

[Aurelien [MS]]

I am recieving error code 4097 in event viewer when I try to print with
code:

The application, C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Acrobat.exe,
generated an application error The error occurred on 06/21/2004 @
14:55:04.908 The exception generated was c0000005 at address 77F583A1
(ntdll!RtlAllocateHeap)


Will this error be caused by acrobat or is it a windows problem ??

Grateful of any help.

Thanks

Mark

_______________

Hi,

The error 4097, source Drwatson, means that an application (here acrobat) as
crashed due to an exception C0000005 (access violation exception).

DrWatson is the Microsoft windows user mode debugger. Each time an
application makes an access violation (= try to access to a memory part it
is not allowed to), Drwatson stops the application to prevent memory
corruption and dumps the application memory in a file name user.dmp.
The user.dmp file can be used by the application vendor to debug the
application.

So to answer your question, the error appears because acrobat.exe tries to
access to a memory page it is not allowed to.

You should contact acrobat to debug the exe and to understand why there is a
memory violation.

I hope this help.

Aurelien Goillot
Microsoft France