IE6 errors

[Tester]

Hi there,
I am getting some errors on my IE6 when browsing some web sites, see
below. Should I update Java?
I have windows XP, with a new computer installed.
4097, drwatson, info

The application, C:\Program Files\Internet Explorer\iexplore.exe,
generated an application error The error occurred on 04/10/2007 @
12:29:32.890 The exception generated was c0000005 at address 6E452F50
(<nosymbols>)

1000
Faulting application iexplore.exe, version 6.0.2900.2180, faulting
module unknown, version 0.0.0.0, fault address 0x6e452f50.

app error categ none event id 1000
Faulting application iexplore.exe, version 6.0.2900.2180, faulting
module unknown, version 0.0.0.0, fault address 0x00000000.

Thanks a lot, Calin

 

[Jon Kennedy]

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.

Windows Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
http://aumha.net/viewforum.php?f=30
Or one of the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm

 

[bmacias84]

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.

Windows Defenderhttp://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware:http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -http://www.safer-networking.org/en/tutorial/index.htmlhttp://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windowshttp://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, MEhttp://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:http://www.spywareinfo.com/http://i...ot.htmlhttp://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -http://www.definitivesolutions.com/bhodemon.htm- read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:http://forums.spywareinfo.com/http://aumha.net/viewforum.php?f=30
Or one of the other HijackThis Logs forums listed here:http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:http://www.aumha.org/secure.htm

--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
(e-mail address removed)










- Show quoted text -

I have seen this before with my Corp images. The problem is usually
caused by addin or pluggins to IE. In my case it Windows Live toolbar
was causing the problem. Try going to Tools Manage Add-ons and
disable each one untill your problem stops. Then start renabling the
others.