Ie6 sp3 encountered error and must close iexplore.exe


L

LindaLeev

When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to disable
add-ons one at a time and they we are crashing. I also uncheck enable third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.
 
Ad

Advertisements

P

PA Bear [MS MVP]

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Does the above mean you're no longer having the problem?

Are you now running WinXP SP2 or WinXP SP3? IE6 or IE7?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
installed SP3 and/or IE7?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar
installed.
I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.
 
F

Frank Saunders MS-MVP IE,OE/WM

LindaLeev said:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar
installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.

If you're sure it's .not an add-on:
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
K

Kaja

Well this sounds a bit complicated lets try to break it down. The first
thing I would suggest is if you have a system restore point that is before
you added all these programs restore the computer to that time. That might
help. If there is no system restore point remove the programs that you added
through add remove programs in the control panel. The second thing is there
may be a corrupt file in your cache in Internet Explorer so go to tools,
options, delete, delete temporary, internet files, OK, delete cookies Ok and
clear history, OK. Then close IE and open it again. Keep disabling third
party add ons. Let me know if that helps.
Best Regards,
Kaja
 
L

LindaLeev

PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the background
while installing these programs. I installed OS, then sp2 and sp3. Just
trying to open IE loading to my homepage whdh.com I received and encounted
error fault bucket and going to mycheckfree.com another ws2_32.dll as listed
below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?

Frank,
I will try the add-ons again and see what happens and go to those sites.

Kaja,
I have never been able to create a system restore point, everytime I
try it tells me it failed.

Thanks for your quick replies!
 
L

LindaLeev

PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the background
while installing these programs. I installed OS, then sp2 and sp3. Just
trying to open IE loading to my homepage whdh.com I received and encounted
error fault bucket and going to mycheckfree.com another ws2_32.dll as listed
below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?


PA Bear said:
I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Does the above mean you're no longer having the problem?

Are you now running WinXP SP2 or WinXP SP3? IE6 or IE7?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
installed SP3 and/or IE7?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar
installed.
I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.
 
Ad

Advertisements

L

LindaLeev

I just disabled all my add-ons and it still crashes, I was going to the dell
site thru ups and IE closed down w/ no error message. While on my homepage
whdh it crashed again iexplore.exe faulting module unknown version 0.0.0.0
fault address 0x0550b73a I have enable flash now for my homepage and
WUWebcontrol for windows update and windows genuine. I just installed windows
defender and it didn't find anything. ugh! IE is exhausting me out. I'm
afraid to upgrade to IE7 after reading other people's problem. I'd like to
get this straighten out before I upgrade to 7

Frank Saunders MS-MVP IE said:
LindaLeev said:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar
installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.

If you're sure it's .not an add-on:
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
F

Frank Saunders MS-MVP IE,OE/WM

LindaLeev said:
I just disabled all my add-ons and it still crashes, I was going to the
dell
site thru ups and IE closed down w/ no error message. While on my
homepage
whdh it crashed again iexplore.exe faulting module unknown version 0.0.0.0
fault address 0x0550b73a I have enable flash now for my homepage and
WUWebcontrol for windows update and windows genuine. I just installed
windows
defender and it didn't find anything. ugh! IE is exhausting me out. I'm
afraid to upgrade to IE7 after reading other people's problem. I'd like
to
get this straighten out before I upgrade to 7

Frank Saunders MS-MVP IE said:
LindaLeev said:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have
no
clue what is causing this. I don't have google or yahoo toolbar
installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.
Any help would be greatly appreciated.

If you're sure it's .not an add-on:
Do a thorough check for malware, following all of the steps at one of
these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to
convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and
see
what else is being carried along. Don't install any extras you're not
sure
of.
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
P

PA Bear [MS MVP]

Please confirm that NAV was not running in the background when you installed
WinXP SP3.

Were you experiencing this issue before you installed WinXP SP3?

The error points to a networking problem. How does this machine connect to
the internet (e.g., cable, DSL, dial-up)? Do you connect via a router
and/or via wireless connection?

Give this a whirl:

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista or IE7]
http://support.microsoft.com/kb/936211

The above notwithstanding, the problem may be due to hijackware.

You can post your questions about Spybot here: http://forums.spybot.info/
--
~PA Bear
PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the
background while installing these programs. I installed OS, then sp2 and
sp3. Just trying to open IE loading to my homepage whdh.com I received and
encounted error fault bucket and going to mycheckfree.com another
ws2_32.dll as listed below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?


PA Bear said:
I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.
Does the above mean you're no longer having the problem?

Are you now running WinXP SP2 or WinXP SP3? IE6 or IE7?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running in the background when
you installed SP3 and/or IE7?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have
no
clue what is causing this. I don't have google or yahoo toolbar
installed.
I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.
Any help would be greatly appreciated.
 
K

Kaja

Well I still want to help. Norton is not a good program, it runs a lot of
applications in the background and viruses can sneak past it. It happened to
me. I would reccommend you unistall it and use Avast Anti Virus free
programs. Download it from www.avast.com register it as a free version and
run a thorough check of your system. It will detect and quantine any viruses
you have. This will rule out the possibility of a virus. Also I still think
there may be a corrupt file stored in the browser cache of internet explorere
so go to tools, internet options, delete, delete temporary internet files,
OK, delete cookies, OK and clear history, OK. Then close it and reopen it.
Another possibility is you may have malware spyware i am just trying to
narrow things down. Go to www.superantispyware.com/ and this is a fantastic
program. Run a full check. Then you will have ruled out the possibility of
a virus, malware, or a corrupt file. If this does not fix your problem
repost with more specific information as to that you have done these things
and I will see if I can think of anything else. Also there is one add on
called IE7 pro. There is an issue with that so make sure to disable that one.
Best Regards,
Kaja

LindaLeev said:
PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the background
while installing these programs. I installed OS, then sp2 and sp3. Just
trying to open IE loading to my homepage whdh.com I received and encounted
error fault bucket and going to mycheckfree.com another ws2_32.dll as listed
below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?

Frank,
I will try the add-ons again and see what happens and go to those sites.

Kaja,
I have never been able to create a system restore point, everytime I
try it tells me it failed.

Thanks for your quick replies!

LindaLeev said:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to disable
add-ons one at a time and they we are crashing. I also uncheck enable third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.
 
L

LindaLeev

I deleted temp file, cookies and history but that didn't help. I just d/l'd
superantispyware (home version) and it found this:
Unclassified; Unknown Origin (1 item)
D:\system volume
information\_restore[01CCB002-DEC5-4CB8-A0AB-895C532E0B40]\RP65\A0076926.exe
Should I get rid of this?

also 10 cookies which I will delete.

add-on IE7pro isn't an issue with me I'm running IE6. I am playing around
with the add-ons and seeing if the errors are the same or less frequent.
Would giving you a list of add-ons help? I ran hijackthis today and there
was quite the list that I don't understand and afraid to delete.
As far as Norton, I have used this program for yrs w/ no problems except for
not being able to make a restore point. I rely on Norton Ghost mainly to
save me.
Keep the ideas coming! :)

Kaja said:
Well I still want to help. Norton is not a good program, it runs a lot of
applications in the background and viruses can sneak past it. It happened to
me. I would reccommend you unistall it and use Avast Anti Virus free
programs. Download it from www.avast.com register it as a free version and
run a thorough check of your system. It will detect and quantine any viruses
you have. This will rule out the possibility of a virus. Also I still think
there may be a corrupt file stored in the browser cache of internet explorere
so go to tools, internet options, delete, delete temporary internet files,
OK, delete cookies, OK and clear history, OK. Then close it and reopen it.
Another possibility is you may have malware spyware i am just trying to
narrow things down. Go to www.superantispyware.com/ and this is a fantastic
program. Run a full check. Then you will have ruled out the possibility of
a virus, malware, or a corrupt file. If this does not fix your problem
repost with more specific information as to that you have done these things
and I will see if I can think of anything else. Also there is one add on
called IE7 pro. There is an issue with that so make sure to disable that one.
Best Regards,
Kaja

LindaLeev said:
PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the background
while installing these programs. I installed OS, then sp2 and sp3. Just
trying to open IE loading to my homepage whdh.com I received and encounted
error fault bucket and going to mycheckfree.com another ws2_32.dll as listed
below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?

Frank,
I will try the add-ons again and see what happens and go to those sites.

Kaja,
I have never been able to create a system restore point, everytime I
try it tells me it failed.

Thanks for your quick replies!

LindaLeev said:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to disable
add-ons one at a time and they we are crashing. I also uncheck enable third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.
 
Ad

Advertisements

L

LindaLeev

Norton wasn't installed until after IE6 & sp2 and sp3 were loaded. yes I was
experiencing issues before sp3, I thought sp3 would fix it, guess not.
I'm connected to the internet by cable router. From time to time my cable
blinks and I'm unable to connect to a site but after 20 secs there's a steady
light and I'm back on. I will run spybot and post the log on the link you
gave me.
Pls keep the ideas coming!

PA Bear said:
Please confirm that NAV was not running in the background when you installed
WinXP SP3.

Were you experiencing this issue before you installed WinXP SP3?

The error points to a networking problem. How does this machine connect to
the internet (e.g., cable, DSL, dial-up)? Do you connect via a router
and/or via wireless connection?

Give this a whirl:

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista or IE7]
http://support.microsoft.com/kb/936211

The above notwithstanding, the problem may be due to hijackware.

You can post your questions about Spybot here: http://forums.spybot.info/
--
~PA Bear
PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the
background while installing these programs. I installed OS, then sp2 and
sp3. Just trying to open IE loading to my homepage whdh.com I received and
encounted error fault bucket and going to mycheckfree.com another
ws2_32.dll as listed below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?


PA Bear said:
I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.

Does the above mean you're no longer having the problem?

Are you now running WinXP SP2 or WinXP SP3? IE6 or IE7?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running in the background when
you installed SP3 and/or IE7?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LindaLeev wrote:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have
no
clue what is causing this. I don't have google or yahoo toolbar
installed.
I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.
Any help would be greatly appreciated.
 
F

Frank Saunders MS-MVP IE,OE/WM

LindaLeev said:
I deleted temp file, cookies and history but that didn't help. I just
d/l'd
superantispyware (home version) and it found this:
Unclassified; Unknown Origin (1 item)
D:\system volume
information\_restore[01CCB002-DEC5-4CB8-A0AB-895C532E0B40]\RP65\A0076926.exe
Should I get rid of this?

also 10 cookies which I will delete.

add-on IE7pro isn't an issue with me I'm running IE6. I am playing around
with the add-ons and seeing if the errors are the same or less frequent.
Would giving you a list of add-ons help? I ran hijackthis today and there
was quite the list that I don't understand and afraid to delete.
As far as Norton, I have used this program for yrs w/ no problems except
for
not being able to make a restore point. I rely on Norton Ghost mainly to
save me.
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
K

Kaja

well I am out of ideas. You may try calling technical support from your ISP
or calling Microsoft techical fee based technical support
Kaja

LindaLeev said:
I deleted temp file, cookies and history but that didn't help. I just d/l'd
superantispyware (home version) and it found this:
Unclassified; Unknown Origin (1 item)
D:\system volume
information\_restore[01CCB002-DEC5-4CB8-A0AB-895C532E0B40]\RP65\A0076926.exe
Should I get rid of this?

also 10 cookies which I will delete.

add-on IE7pro isn't an issue with me I'm running IE6. I am playing around
with the add-ons and seeing if the errors are the same or less frequent.
Would giving you a list of add-ons help? I ran hijackthis today and there
was quite the list that I don't understand and afraid to delete.
As far as Norton, I have used this program for yrs w/ no problems except for
not being able to make a restore point. I rely on Norton Ghost mainly to
save me.
Keep the ideas coming! :)

Kaja said:
Well I still want to help. Norton is not a good program, it runs a lot of
applications in the background and viruses can sneak past it. It happened to
me. I would reccommend you unistall it and use Avast Anti Virus free
programs. Download it from www.avast.com register it as a free version and
run a thorough check of your system. It will detect and quantine any viruses
you have. This will rule out the possibility of a virus. Also I still think
there may be a corrupt file stored in the browser cache of internet explorere
so go to tools, internet options, delete, delete temporary internet files,
OK, delete cookies, OK and clear history, OK. Then close it and reopen it.
Another possibility is you may have malware spyware i am just trying to
narrow things down. Go to www.superantispyware.com/ and this is a fantastic
program. Run a full check. Then you will have ruled out the possibility of
a virus, malware, or a corrupt file. If this does not fix your problem
repost with more specific information as to that you have done these things
and I will see if I can think of anything else. Also there is one add on
called IE7 pro. There is an issue with that so make sure to disable that one.
Best Regards,
Kaja

LindaLeev said:
PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the background
while installing these programs. I installed OS, then sp2 and sp3. Just
trying to open IE loading to my homepage whdh.com I received and encounted
error fault bucket and going to mycheckfree.com another ws2_32.dll as listed
below, but not always.
What should I do about the " Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?

Frank,
I will try the add-ons again and see what happens and go to those sites.

Kaja,
I have never been able to create a system restore point, everytime I
try it tells me it failed.

Thanks for your quick replies!

:

When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to disable
add-ons one at a time and they we are crashing. I also uncheck enable third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I have no
clue what is causing this. I don't have google or yahoo toolbar installed. I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6, hasn't
crashed since.
Any help would be greatly appreciated.
 
Ad

Advertisements

P

PA Bear [MS MVP]

How long were you running without an anti-virus application installed,
Linda?
Norton wasn't installed until after IE6 & sp2 and sp3 were loaded. yes I
was
experiencing issues before sp3, I thought sp3 would fix it, guess not.
I'm connected to the internet by cable router. From time to time my cable
blinks and I'm unable to connect to a site but after 20 secs there's a
steady light and I'm back on. I will run spybot and post the log on the
link you gave me.
Pls keep the ideas coming!

PA Bear said:
Please confirm that NAV was not running in the background when you
installed WinXP SP3.

Were you experiencing this issue before you installed WinXP SP3?

The error points to a networking problem. How does this machine connect
to
the internet (e.g., cable, DSL, dial-up)? Do you connect via a router
and/or via wireless connection?

Give this a whirl:

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista or IE7]
http://support.microsoft.com/kb/936211

The above notwithstanding, the problem may be due to hijackware.

You can post your questions about Spybot here: http://forums.spybot.info/
--
~PA Bear
PA Bear,
Sorry if I confused you. I'm running Winxp pro IE6 SP3 I use Norton
Antivirus no firewall except for MS and nothing was running in the
background while installing these programs. I installed OS, then sp2 and
sp3. Just trying to open IE loading to my homepage whdh.com I received
and
encounted error fault bucket and going to mycheckfree.com another
ws2_32.dll as listed below, but not always.
What should I do about the "
Microsoft.Windows.Security.InternetExplorer"
issue when running spybot search & destory?


:
I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.

Does the above mean you're no longer having the problem?

Are you now running WinXP SP2 or WinXP SP3? IE6 or IE7?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running in the background
when
you installed SP3 and/or IE7?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LindaLeev wrote:
When surfing the internet I experience a lot of 'Internet Explorer has
encountered an error and needs to close. OS winxp pro I have tred to
disable
add-ons one at a time and they we are crashing. I also uncheck enable
third
party but I need it on to access my husband work website.
To list a few.....errors...... 95% of my errors are ws2_32.dll
Application error
Event ID 1000
faulting application iexplore.exe version 6.0.2900.5512 faulting
module
unknown, version 0.0.0.0 fault address 0x03815f4d
or
Event 1001
fault bucket 848123328, 740529956

or
faulting application msimn.exe version 6.0.2900.5512 faulting module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb8
or
faulting application iexplore.exe version 6.0.2900.5512 faulting
module
ws2_32.dll version 5.1.2600.5512, fault address 0x00004cb7

also faulting module in wininet.dll and wsock32.dll ect....
I have reinstalled the OS and IE ie6 ie7 sp2 or sp3 all crash I
have
no
clue what is causing this. I don't have google or yahoo toolbar
installed.
I
do have hijackthis adware, spyware balster, spybot does fines:

Microsoft.Windows.Security.InternetExplorer: [SBI $A3433CBF] Settings
(Registry change, nothing done)

HKEY_USERS\S-1-5-21-1614895754-1935655697-725345543-1003\Software\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN\iexplore.exe

is this something I should fix/remove?

I also have installed microsoft money, net nanny, flight simulator x
deluxe,
(which use to crash/freeze on me), before I reinstalled OS and IE6,
hasn't
crashed since.
Any help would be greatly appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top