Error 1068

[Lori D.]

All of a sudden I cannot connect to the internet using my
cable subscriber. I couldn't start my DHCP client. The
error message reads Error 1069 - dependency service or
group failed to start. Also the system seems to shut down
by itself after being idle for a while. Both problems
started at the same time.

Can anyone help! Please!

 

[Wesley VogelX]

Lori;
See if this helps. Start/Settings/Control Panel/Administrative
Tools/Services/Scroll down to DHCP Client/double click DHCP Client/General
tab/Startup type: Automatic/Dependencies tab/check to see if these are set for
Automatic also. Don't forget to click Apply, if you change something.
Hope this helps. Let us know.
Wes

 

[Lori D.]

Hi Wes,

Thanks for trying. My cable company had me go through
these settings on
the phone. In the general tab it is set to automatic, but
I didn't see any where in Dependencies tab to check for
automatic settings.

When I click on the Service status in the General Tab
that's where the error comes up: It reads "Could not
start the DHCP client server on Local Computer. Error
1068: Dependency service or group failed to start.

My cable company says it is a operating software issue.
Any other suggestions would be greatly appreciated. My
computer is under warranty.

Thanks again - I look forward to hearing from you again.

Lori

 

[Wesley VogelX]

Lori;
If your computer is under warranty, I would see what kind of free support
is available. Mine is a Gateway and they used to have pretty good support.
) There are no settings on the Dependencies tab, this just shows what has to
be running in order for DHCP Client to run. Dependency service or group failed
to start, would indicate to me that something DHCP Client depends on is NOT
starting. (i.e. your car's air conditioner will not run unless the engine is
started.)
Do you get a message before your machine shuts down by itself? "This
shutdown was initiated by NT AUTHORITY\SYSTEM"? When you look in the Event
Viewer, double click the Error, click on the For more information hyperlink,
see if you can get any more info. Your cable company should know what they are
doing. Here is some more info anyway. )
The Dependencies for DHCP Client are:
AFD Networking Support Environment
NetBios over Tcpip
IPSEC driver
TCP/IP Protocal Driver
IPSEC Driver

I found several references to this doing a search. What does the Event
Viewer show? There should be some more information.
Have a look here:
http://support.microsoft.com/defaul...port/kb/articles/q183/9/01.asp&NoWebContent=1
Of here:
http://computing.net/windowsxp/wwwboard/forum/34264.html

Hope some of this helps. Let us know. Keep smiling!
Wes

 

[Lori D.]

Hi Again Wes,

Still nothing has worked. In digging further I have found
some others who have said it is a problem with a "critical
update" I must have downloaded from Microsoft. Have you
heard this? And if so, how do I go about finding out
which one it is? If I just unistall it would that work.
I appreciate all of your help so far. Any more would be
greatly appreciated.

Thanks again,

Lori

 

[Wesley VogelX]

Lori D;
Are the other Services necessary for DHCP Client to start running? Yes, there seems
to be some problems with some critical updates. I don't know more info.