error 0x800ccc80 when trying to send e-mail

[john barr-hall]

No, just 1 e-mail source, (e-mail address removed) from Amenworld.com to Outlook
2007.

Thanks, John.

 

[john barr-hall]

It's all gone a bit quiet, should i re-register this issue to get it back to
the top?

Or just resign my self to a rebuild?

Regards, John.

 

[Kathleen Orland]

I was waiting to see if anyone else would chime in with any advice. A
rebuild or reinstall rarely solves a problem.

In going over this thread, I can't see where the version of Outlook was
mentioned. I'm curious as to whether or not you installed a newer version of
Outlook over top of an old one (without uninstalling the old version first)?

 

[john barr-hall]

Kathleen, thanks for the response, a rebuild is a real pain to recover from
as well, you always forget some id or password.

The laptop is only 6 months old, I was working with with Amenworld e-mail
initially, then integrated that e-mail account into Windows Mail and then
upgraded to Outlook 2007 when I bought Office 2007 about 3 months ago, it was
working fine up until last Wednesday, not a glitch, absolutely perfectly.

I've tried a MS restore back to a previous point, prior to the 9th, but it
follows me around.

I get incoming mail ok, I just have to logon to Amenworld, raw account, to
ensure I send mail from (e-mail address removed).

Any other info needed just ask.

Are you a Microsoft person?

Regards, John.

 

[Kathleen Orland]

No, Microsoft doesn't monitor the newsgroups at all. People who answer
questions here do so on a voluntary basis on their own time.

Reinstalling Outlook rarely solves any specific issue. The only thing I can
think of now is that your actual profile on the operating system is corrupt.
I would recommend creating a new profile and testing Outlook from that.

 

[jaybee]

I have this same problem which started about 2 weeks ago and keeps recurring.
I can fix it two ways - one is by using same method as you using repair. The
other is to uncheck the requirement for SMTP in Tools/Account
Settings/Change/More Settings/Outgoing Server and uncheck the MY outgoing
server (SMTP) requires suthentication. So far neither is a permanent fix.

 

[N. Miller]

I tried changing the port to 587, but i now get:

(0x800CCC78) : 'Cannot send the message. Verfiy the e-mail address in your
account properties. The server responded: 550 5.0.0. relected - zen.dnsbl'

I am going to modify my earlier response. This 'zen.dnsbl' sounds like a
reference to the Spamhaus "Zen DNSBL" list:

http://www.spamhaus.org/zen/index.lasso

This list should only be applied to a gateway mail server (the one which
accepts mail transfer from other service Mail Transfer Agents). It has no
business being used on a message submission server. You need to check with
your provider; find out if you are actually using their message submission
server, and, if you are, why they are using a DNSBL on a message submission
server.

 

[john barr-hall]

Kathleen, you are indeed a star, helping me in your own time. Still, what
goes around, comes around!

I received some MS updates this morning and the problem has disappeared,
just as quickly as it appeared, wow!

I keep on monitoring today, to ensure reliability.

Best wishes, John.

 

[john barr-hall]

If any body out there is tracking this problem it has returned!

I tried running update from microsoft, but there were none available.

Do I need to re-post this referencing the original post?

Thanks, John.

 

[Kathleen Orland]

Have you visited the actual Windows Update site rather than using Automatic
Updates? Automatic Updates which you run from your computer, only offers you
critical updates/hotfixes/patches, etc. Going to the Windows Update website
(http://www.windowsupdate.com) and check for all the updates that you may
not have.

 

[john barr-hall]

Kathleen, welcome back, I tried the link, but I'm up to date apparently.

This problem is so frustrating......

Thanks for your continued assistance.

John.

 

[Kathleen Orland]

Have you tried creating a new profile on the O/S for the PC/laptop and
creating an Outlook profile on it to see if that resolves the problem?