Error 0x800CCC80

[VOR - Redes System]

Just installed Office 2007 and when I try to send an e-mail I get the
message: reported error (0x800CCC80) : 'None of the authentication methods
supported by this client are supported by your server.'

It worked perfect with Office 2003. I need help.

Thanks.

 

[K. Orland]

Check your settings very carefully and compare with the one from your
ISP. Maybe you set SPA, SSL, or SMTP Authentication when you shouldn't or you
didn't set it when you should. Tools >> Account Settings >> Account (Double
clicking on each email account) >> More Settings >> Outgoing Server Tab,
uncheck “My outgoing server (SMTP) requires authentication.â€

Verify it against the settings recommended on your ISP's website.

Also, make sure your AV application is not actively scanning
incoming/outgoing email. Your real time scanner will catch whatever it's
updated for so this won't cause any security issue.

 

[VOR - Redes System]

Thanks Kathleen, the problem is "My outgoing server requieres
authentication" it has to be checked to send emails.

 

[K. Orland]

That is normal, the requirement to authenticate to both your POP3 and SMTP
servers. However, make sure you set the right type of authentication. You
might want to visit your ISP website to double-check.

Do you have AV set to actively scan incoming and outgoing email?