Empty Frames

G

Guest

When I try to reply or forward a message an empty frame appears. If I then
close Mail down it reopens as just a black box.
 
G

Gary VanderMolen

It's not supposed to do that. By any chance are you running
a non-compatible antivirus program?
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled, not
just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 

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