Embroidery pattern downloads

[S.Walker]

Can someone please tell me how I can resume downloading
embroidery patterns from the company (dk.embroidery). I
have been unable to download for about 4 mos. and didn't
have time to explore the problem until now. I believe I
became aware of the problem after a couple of automatic
upgrades. I am a real dumb-bell at this computer stuff,
but if you e-mail the fix, I can get a friend to decipher
and I can resume my downloads. Thank you kindly,
S. Walker

 

[cimex]

"unable to download"
Please elaborate. What happens, and when?
Exactly what do the error messages say?
Have you successfully downloaded from other sites?
You can practice downloading the recent Critical Updates from the MS Update
site:
windowsupdate.microsoft.com