Unable to download ad-ons

[Bubba]

Hopefully, this is the correct thread for me.

Am unable to download update for Adobe Flash, java or anything else. I
cannot download microsoft updates or programs from their website. Microsoft
support office helper tried to get me to turn over my computer for her to
look at (fastsupport.com) but I was unable to download the platform to enable
it. A microsoft systems person will call me but not until next Tuesday. I CAN
download updates from the computer manufacturer, HP.

The computer has a XP home edition platform and I have Windows Defender and
McAfee loaded. All have been on the machine for a couple of years but the
problem wasn't noticed until the automatic updates failed when shutting down
the computer recently.
Help!

 

[Kelly]

Go to Start/Run/Regedit and see what is listed under the key below: Many
have claimed that the culprit is listed there.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions

Go to IE/Tools/Internet Options/Advanced/Uncheck Enable third-party browser
extensions.

If you using any third party download manager, disable or uninstall. If you
are using a Firewall program, check the settings. (Tiny is known for this).
If you using an "Ad" filter program disable it and see if downloads work.

Windows Explorer/Tools/Folder Options/File Types/[File Type in
Question]/Advanced. Put a check in the box that reads: Confirm open after
download.

Clean/clear out your Temp/TIF/cache files.
Temp Files: IE/Tools/Internet Options/Delete Temporary Internet Files
Temp Files: C:\Documents and Settings\<username>\Local Settings\Temp

Start/Run/CMD. Type this command: REGSVR32 URLMON.DLL. Ok/Reboot. Then go
to: IE/Tools/Internet Options/Programs/Reset Web Settings.


--

All the Best and Happy Holidays,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm