DVD writer/CD ROM no longer working

G

Guest

When I uninstalled Nero 7 software from my computer my DVD writer/CD ROM no
onger worked. When I checked the device manager for it it came up the the
following message;

Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)

Can anyone assist
 
E

Elmo

Tribal said:
When I uninstalled Nero7 software from my computer, my DVD writer/CD ROM no
longer worked. When I checked the device manager for it, it came up with the
following message:

"Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)"

Can anyone assist?

CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code
19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

CD repair for XP:
http://aumha.org/downloads/cdgone.zip

Also try the following. You should back up the registry before making
changes:

Click Start, Run, type Regedit, click OK.
Locate this Registry Key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the
data values.
Exit Registry and Reboot
 
G

Guest

Thankyou for your advice Elmo but Rich Barry already helped me out.

Cheers
--
Windows XP Novice NYC


Elmo said:
Tribal said:
When I uninstalled Nero7 software from my computer, my DVD writer/CD ROM no
longer worked. When I checked the device manager for it, it came up with the
following message:

"Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)"

Can anyone assist?

CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code
19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

CD repair for XP:
http://aumha.org/downloads/cdgone.zip

Also try the following. You should back up the registry before making
changes:

Click Start, Run, type Regedit, click OK.
Locate this Registry Key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the
data values.
Exit Registry and Reboot
 

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