DVD problem

[Alireza Amini]

I have a Sony DVD RW drive. I can write CDs and DVDs but the drive doesn't
play any DVD contents.

 

[Guest]

Do you have any DVD player software installed? I would recommend upgrading to
the newest windows media player through windows update, and checking the
settings to make sure it is set to play DVD's as the default player. Other
dvd software does exist, including powerdvd which is quite good. Doing a
google search will probably find other's.

I will be monitoring this ticket so if you still have issues please post back.

 

[Ken Blake, MVP]

I have a Sony DVD RW drive. I can write CDs and DVDs but the drive
doesn't play any DVD contents.

Are you talking about DVD movies? Have you installed software to play DVD
movies? Windows XP does not come with such software, and you need a
third-party product.

 

[Alireza Amini]

Not only movies. I mean any DVD contents(Data, Movie, Audio, etc). Even
those DVDs that were writen by itself.

 

[Ken Blake, MVP]

Not only movies. I mean any DVD contents(Data, Movie, Audio, etc).
Even those DVDs that were writen by itself.

What happens when you insert a data DVD, and go to the drive in My Computer?
Can you see the files on it? Can you open those files? If you get an error
message, please quote it verbatim.

 

[Alireza Amini]

There is nothing. There is only a blank page and I receive no error
messages.

 

[Guest]

If you right click on your DVD drive and choose explore does anything come
up? Or if you double click on the drive? It may just not be set to auto-play
data. Otherwise I would recommend completing a windows update and updating
all patches if you have not done so already, and try reinstalling the DVD
drive as a last resort.

Not only movies. I mean any DVD contents(Data, Movie, Audio, etc). Even
those DVDs that were writen by itself.