DVD Not Seen Via My Computer in DVD drive


D

dobe1776

I have a Compaq Presario c300 using Windows XP. I can see the DVD
drive in BIOS and Device Manager. However, when I place a DVD movie
or software CD in the drive, the Autoplay does not turn on, nor can I
see the DVD/CD files, or play the movie via My Computer. It simply
prompts me to either format or eject the DVD/CCD.

When I access the DVD drive directly through Media Player or HP's
Video Software, it does see the movie and will play it.

Any suggestions on how to make the DVD drive see the CD/DVD that is
inserted into it via My Computer or to have it automatically
detected? Thank you for your time.
 
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