DVD drive no longer reads DVD,s

G

Guest

My DVD drive suddenly stopped reading DVD disks it does however still have no
trouble reading CD,s.
i,m running XP pro on an IBM netvista pentium 2.4g
Does anone have any idea why this happend ?
 
C

Carey Frisch [MVP]

1. Open XP's "Help and Support Center"
2. Type DVD in the search box, hit enter.
3. Click on "DVD Troubleshooter".
4. You probably need a new DVD decoder or reinstall the one you had.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| My DVD drive suddenly stopped reading DVD disks it does however still have no
| trouble reading CD,s.
| i,m running XP pro on an IBM netvista pentium 2.4g
| Does anone have any idea why this happend ?
 
P

paulmd

GRR said:
My DVD drive suddenly stopped reading DVD disks it does however still have no
trouble reading CD,s.
i,m running XP pro on an IBM netvista pentium 2.4g
Does anone have any idea why this happend ?

It could be either hardware OR software.

Software: DVD player program. Uninstall then reinstall. Or find a
different one.

Hardware: Bad media (may just need to be cleaned) or Bad drive.
Specificly the laser lens may be getting dusty. This is usually not
econonomical to fix, as it involves dismantling the drive. It's better
to get a new one in most cases.
 
M

Mike Fields

GRR said:
My DVD drive suddenly stopped reading DVD disks it does however still
have no
trouble reading CD,s.
i,m running XP pro on an IBM netvista pentium 2.4g
Does anone have any idea why this happend ?

There are two possible options here - software
and hardware. If you mean it will not play a
DVD, but can still read a data DVD (one you
have data on), then the probable issue is the
software. If you mean you can put a data CD
in and read the files with no problem, but a
data DVD will not read, that probably is a
hardware issue. If I remember correctly, they
use two different color lasers to read CD and
DVD media. I have seen this before where one
laser went bad. Best solution in this case is
to replace the player with a new one.

mikey
 
S

Sysu

Windows XP SP3
IE 7
I am having similiar problem. Cdrom play but not DVD rom. I have read about
the decoders, but I am trying to reinstall originally installed one. How can
I find it to do so?? Also, I cannot afford a new decoder even though they
are not that expensive. I used the XP installation Cd and saw Cdrom and
DVDrom. CAn I use this to reinstall the original decoder? If not, where can I
find it.

Thanking you in Advance for your help and being there.
 

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