DVD Drive disappears

G

Guest

When I try to run Fifa 2006 after it has been loaded the following error
meesage appears "Please insert the correct CD-ROM, select OK and restart the
application". If I now go to my computer the icon for my DVD drive has
disappeared and I need to restart my machine to get it back.
The game loads and plays in other computer.
HELP!!!
 
G

Guest

Lovetoplay fifa06 said:
When I try to run Fifa 2006 after it has been loaded the following error
meesage appears "Please insert the correct CD-ROM, select OK and restart the
application". If I now go to my computer the icon for my DVD drive has
disappeared and I need to restart my machine to get it back.
The game loads and plays in other computer.
HELP!!!
 
J

Jimmy S.

Hi lynseyp,

There are at least two possible solutions to that compound issue:

1. The dissapearing CD/DVD fix:
http://www.mrtech.com/news/messages/3053.html

2. Before we begin troubleshooting the issue, if you have more than one
DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
this type of problem resolved by simply using the other DISC player. :)

Here are some other more involved solutions which have worked:

1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at: http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.

3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.

4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).

5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.

6. There might be a patch available for your game to correct the issue.
- Try www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.

7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display

8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers

9. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

10. If you created other drive letters on your system by installing another drive,
creating partitions or virtual drives you may need to change the CD back
to the same drive letter it was originally. Usually the CD uses the letter D:
- Click Start / Run / type: diskmgmt.msc < to access the tool to change it.

11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method: http://michaelstevenstech.com/XPrepairinstall.htm

After you reboot, try the game again. If it works, save a new restore point.

Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all Critical and Recommended updates
from: http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC. :)


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



lynseyp Wrote:
=================
| Did you get this resolved? I have exactly the same problem
|
| "Lovetoplay fifa06" wrote:
|
|| When I try to run Fifa 2006 after it has been loaded the following error
|| meesage appears "Please insert the correct CD-ROM, select OK and restart the
|| application". If I now go to my computer the icon for my DVD drive has
|| disappeared and I need to restart my machine to get it back.
|| The game loads and plays in other computer.
|| HELP!!!
 
J

Jimmy S.

Hi Lovetoplay fifa06,

I'm glad that you're issue was resolved at least.
Thanks for updating us with the final outcome. :)

Lovetoplay fifa06 Wrote:
=================
| HI Jimmy,
|
| I resolved this problem by replacing my DVD-ROM.
|
| Cheers,
| Jim.
|
| "Jimmy S." wrote:
|
|| Hi lynseyp,
||
|| There are at least two possible solutions to that compound issue:
||
|| 1. The dissapearing CD/DVD fix:
|| http://www.mrtech.com/news/messages/3053.html
||
|| 2. Before we begin troubleshooting the issue, if you have more than one
|| DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
|| this type of problem resolved by simply using the other DISC player. :)
||
|| Here are some other more involved solutions which have worked:
||
|| 1. Before we begin, please save a restore point for your system.
|| How to use Windows XP System Restore:
|| http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
||
|| 2. You might be affected by problems similar to the Insert CD error.
|| - Try the advice and DL at: http://support.microsoft.com/?kbid=228985
|| Another trick that I found sometimes works is to make the limited account an
|| administrator account and run that game once. This should create the registry
|| settings and permissions for that user to be able to properly run the game.
||
|| 3. Kazaa or Kazaa light is installed on your system.
|| - Uninstall the game(s) and Kazaa, and reinstall from original CD.
||
|| 4. Multiple CD drives on your system including Virtual CD drives.
|| - Disconnect all but the main CD drive and try the game. You
|| might have an older drive, or a CD Writer which is incompatible
|| with the Safe Disk copy protection on the CD. (Contact Vendor).
||
|| 5. Your antivirus or application firewall might be conflicting with it.
|| - Disable the software temporarily.
||
|| 6. There might be a patch available for your game to correct the issue.
|| - Try www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.
||
|| 7. Your desktop may need to be set at least 800x600 and 16 colors.
|| - Click Start / (Settings) Control Panel / Click Display
||
|| 8. Your Video, Sound, or Monitor drivers may need updating.
|| - Try updating your Video drivers using the instructions at:
|| http://mvps.org/nibblesnbits/Video.html#drivers
||
|| 9. To see if it's a software conflict: Temporarily disable Startup
|| programs one at a time, starting with Firewall, Antivirus, and ad
|| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|| or this method: http://www.pacs-portal.co.uk/startup_content.php
||
|| 10. If you created other drive letters on your system by installing another drive,
|| creating partitions or virtual drives you may need to change the CD back
|| to the same drive letter it was originally. Usually the CD uses the letter D:
|| - Click Start / Run / type: diskmgmt.msc < to access the tool to change it.
||
|| 11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
|| to Unplug from your Internet connection, and then repair Windows using
|| this method: http://michaelstevenstech.com/XPrepairinstall.htm
||
|| After you reboot, try the game again. If it works, save a new restore point.
||
|| Lastly, boot up your system, turn on your XP Internet Firewall, plug back
|| into your Internet connection and install all Critical and Recommended updates
|| from: http://windowsupdate.microsoft.com one at a time. Test the game after
|| each update to find which is causing the game not to start on your PC. :)
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
||
|| lynseyp Wrote:
|| =================
||| Did you get this resolved? I have exactly the same problem
|||
||| "Lovetoplay fifa06" wrote:
|||
|||| When I try to run Fifa 2006 after it has been loaded the following error
|||| meesage appears "Please insert the correct CD-ROM, select OK and restart the
|||| application". If I now go to my computer the icon for my DVD drive has
|||| disappeared and I need to restart my machine to get it back.
|||| The game loads and plays in other computer.
|||| HELP!!!
 

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