DVD drive disappeared!

[Guest]

I have a Packard Bell Easynote K5 285 with the standard DVD RW, I think its
Toshiba. I am running XP. The other day the drive just disappeared in 'My
Computer' and now I cannot see any dvd or cd that I put into the computer.
The drive does not even appear on the list of hardware devices...its as if
its vanished! I have tried all of the windows support suggestions and nothing
works, has anyone experienced this before?!

Cheers

 

[Will Denny]

Hi

Is the drive seen in the BIOS?

 

[Guest]

Boy, have I! It turned out to be an incompatability problem between my
adaptec card update & Intel processor. Downloaded & installed the wrong
drivers then XP got unhappy in my efforts to find out what was going on.
Wound up purging my system of all CD & DVD programs r/w programs since I had
lost both drives. Major System failure. Do you know what it is like to
repair / reinstall XP Pro when you cannot use a CD? Did it though. Go back
and uninstall ALL CD & DVD software, etc., shut down for a while, boot up
and reinstall the programs from your original CD's. In case you are
wondering I did it using a memory stick that I loaded on my other computer.

 

[Will Denny]

Yup - a memory stick will do it. Hopefully you are up and running again
now?

 

[Guest]

Ypu!, and have the battle scars to prove it. The whole mess took about 8
hours to straighten out, and I have been advised to not burn cd's & dvd's
until Adeptec figures out a hotfix. I don't want to wind up in that mess
again. I can send stuff to the church & burn it there. That sounds a little
odd doesn't it