DVD burner dissapears

[Ozvideo]

About every third time that I try to play a CD or DVD nothing happens,
even when I click on 'd' drive which is my DVD burner. I ac try again
later & it works OK. Any ideas as to how to find the route of the
problem? The troubleshooter didn't help.

 

[RoadRunner]

Hi ...

This problem and its resolution is described in the following Microsoft
Knowledge Base article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP

A missing CD-ROM, CD-RW, or DVD-ROM drive in Windows Explorer seems to be a
fairly common problem in Windows XP. Sometimes this happens after a Windows
upgrade, sometimes after a new program installation, and sometimes suddenly
for no apparent reason at all. If you look in Device Manager, you might see
one of these errors:

The device is not working properly because Windows cannot load the drivers
required for this device (Code 31).

A driver for this device was not required, and has been disabled (Code 32 or
Code 31).

Your registry might be corrupted. (Code 19)

The driver is corrupted. (Code 39)

Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)

The method for correcting any of these problems is to delete certain keys in
the Registry. Click on the Start button, select Run, type in REGEDIT and
click OK. Locate and click on the following key in the left pane of the
Regedit window:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, there will be two values called Lowerfilters and
Upperfilters. Right click on each and select Delete from the Context Menu.
Then close Regedit and re-boot. You might need to reinstall any CD recording
software on your computer if there is lost functionality.

It is dangerous to use the Registry Editor, as a mistake may cause your
computer to be unbootable. If you prefer, you can download a script to
perform the Registry edit; it can be found at:

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Restore CD/DVD Drives to Explorer



http://support.microsoft.com/?kbid=314096



hope it helps ...

 

[Ozvideo]

Hi ...

This problem and its resolution is described in the following Microsoft
Knowledge Base article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP

A missing CD-ROM, CD-RW, or DVD-ROM drive in Windows Explorer seems to be a
fairly common problem in Windows XP. Sometimes this happens after a Windows
upgrade, sometimes after a new program installation, and sometimes suddenly
for no apparent reason at all. If you look in Device Manager, you might see
one of these errors:

The device is not working properly because Windows cannot load the drivers
required for this device (Code 31).

A driver for this device was not required, and has been disabled (Code 32 or
Code 31).

Your registry might be corrupted. (Code 19)

The driver is corrupted. (Code 39)

Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)

The method for correcting any of these problems is to delete certain keys in
the Registry. Click on the Start button, select Run, type in REGEDIT and
click OK. Locate and click on the following key in the left pane of the
Regedit window:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, there will be two values called Lowerfilters and
Upperfilters. Right click on each and select Delete from the Context Menu.
Then close Regedit and re-boot. You might need to reinstall any CD recording
software on your computer if there is lost functionality.

It is dangerous to use the Registry Editor, as a mistake may cause your
computer to be unbootable. If you prefer, you can download a script to
perform the Registry edit; it can be found at:

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Restore CD/DVD Drives to Explorer



http://support.microsoft.com/?kbid=314096



hope it helps ...

I never get any error message about this like the article you refered be
to. Should I still change the registry?

 

[RoadRunner]

Well If you have no errors , Then maybe you should try going to the
manufacturer of your cd rom drive and see if they have a firmware for your
model , That just might be all you need ...

.....