D
Don
I am trying to use a HP 5510 4-in-1 printer/copier/fax/scanner in one of my
USB ports and a Visioneer 4400 scanner in another USB port. When both are
connected, I get an exception with the following message in my control
panel/system/device manager/imaging devices: Windows cannot load the device
driver for this hardware because a previous instance of the device driver is
still in memory. (Code 38). The Visioneer scanner has better options and
resolution than the HP 5510 (in the scan mode) so I would like to be able to
use the Visioneer scanner but the two do not seem to get along together.
Each scanner will work fine without the other plugged in. Any ideas or work
around would be welcomed.
USB ports and a Visioneer 4400 scanner in another USB port. When both are
connected, I get an exception with the following message in my control
panel/system/device manager/imaging devices: Windows cannot load the device
driver for this hardware because a previous instance of the device driver is
still in memory. (Code 38). The Visioneer scanner has better options and
resolution than the HP 5510 (in the scan mode) so I would like to be able to
use the Visioneer scanner but the two do not seem to get along together.
Each scanner will work fine without the other plugged in. Any ideas or work
around would be welcomed.