document cannot be registered

[rrose selavy]

Whenever I open any document I receive the error message "The Document
cannot be opened" error box. This is immediately followed by another which
reads "Visual Basic Environment cannot be initialized." This happens with
any document, including simply opening Word and it tries to open a new,
blank document.

I done a Detect and Repair of MS Office Small Business, but the errors
persist.

Rebooting the computer solves the problem for a while, and then the errors
begin popping up again.

Not sure .... but this seems to occur after receiving Svhost.exe error.

 

[Lanwench [MVP - Exchange]]

Whenever I open any document I receive the error message "The Document
cannot be opened" error box. This is immediately followed by another
which reads "Visual Basic Environment cannot be initialized." This
happens with any document, including simply opening Word and it tries
to open a new, blank document.

I done a Detect and Repair of MS Office Small Business, but the errors
persist.

Rebooting the computer solves the problem for a while, and then the
errors begin popping up again.

Not sure .... but this seems to occur after receiving Svhost.exe
error.

What's the exact error? Have you reviewed your event logs for
errors/warnings?

 

[rrose selavy]

The exact error includes references to PALM app add-ins and PDF addin ins.

Not sure where to find the event log you refer to.

 

[Colon Terminus]

Whenever I open any document I receive the error message "The Document
cannot be opened" error box. This is immediately followed by another which
reads "Visual Basic Environment cannot be initialized." This happens with
any document, including simply opening Word and it tries to open a new,
blank document.

I done a Detect and Repair of MS Office Small Business, but the errors
persist.

Rebooting the computer solves the problem for a while, and then the errors
begin popping up again.

Not sure .... but this seems to occur after receiving Svhost.exe error.

Is there a reason a Visual Basic script is trying to run whenever you open a
document?

The fact that VB is trying to run whenever you open a document combined with
an SVChost error suggests to me that you very likely have a Word macro
virus.

Update your virus signatures and do a full and complete virus scan.

 

[Lanwench [MVP - Exchange]]

The exact error includes references to PALM app add-ins and PDF addin
ins.

Not sure where to find the event log you refer to.

One way:
Start | run. Type

eventvwr <enter>

 

[rrose selavy]

Is there a reason a Visual Basic script is trying to run whenever you open
a document?

Not that I know of. Although, doesn't VB process these "template" links to
Palm Apps and PDF maker. I create a lot of PDF files from WORD using Acrobat
6.

The fact that VB is trying to run whenever you open a document combined with
an SVChost error suggests to me that you very likely have a Word macro
virus.

Yes, I was thinking that too, so...

Update your virus signatures and do a full and complete virus scan.

I did that and no viruses were found.

 

[rrose selavy]

Wow. I check the event log and was surprised to see HUNDREDS of entries.
Most of them were "The driver detected a controller error on
/device\hardrive0\DRO.

Does this indicate a faulty hard drive?

 

[rrose selavy]

There are also a lot of these:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10003
Date: 5/15/2004
Time: 10:27:54 PM
User: N/A
Description:
Access denied attempting to launch a DCOM Server using
DefaultLaunchPermssion. The server is:
{00020906-0000-0000-C000-000000000046}
The user is Unavailable/Unavailable, SID=Unavailable.