Disappearing mouse pointer

[LoriJ987]

I have a Gateway Desktop model GM563E with a Vista Home Premium operating
system. After installing Vista update 938371 released 4/8/08, my mouse
pointer disappeared (while keyboard functions still worked). Changing mouse
settings and installing a new mouse did not remedy the problem. I needed to
do a system restore and remove the Vista update to make the pointer work
again. Has anyone else had this problem?

 

[Claus Scheiblauer]

I had the same problem that the mouse pointer disappeared, keyboard worked. I
am using Vista Business 64bit. I tried a PS/2 mouse, and this worked. When I
connected my USB mouse to a different USB port I could log in to Windows (I
use a password), then Windows started to recognize the mouse on the new USB
port, installed a driver, and then the mouse dissapeared, so it is definitely
some kind of driver issue. My solution is the same as yours, I did a system
restore and disabled Windows Updates.


Claus

 

[Mark L. Ferguson]

I installed that one and have no trouble with any of the several mice and
other HID I have working. You may also be using another HID (Human Interface
device) that is causing your conflict. Device Manager in control panel will
help you find out.
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[Mike Burmeister]

I have a Gateway Desktop model GM563E with a Vista Home Premium operating
system. After installing Vista update 938371 released 4/8/08, my mouse
pointer disappeared (while keyboard functions still worked). Changing mouse
settings and installing a new mouse did not remedy the problem. I needed to
do a system restore and remove the Vista update to make the pointer work
again. Has anyone else had this problem?

I am having a similar problem with Vista. Last time I shut my computer
down, my mouse worked fine. Now it is gone. I normally use a regular
Dell USB mouse. I tried a PS2 mouse that that isn't recognized at all
either. So, I plugged the USB mouse back in. The computer recognized
that I plugged something but claimed it couldn't find a driver for it.

As an additional note to this problem: for the past couple of days ANY
USB or firewire drive that I plug in (even ones that I have used before)
will not work. As with the mouse, the computer recognizes that I plugged
something in but it can't find a driver for it.

Anybody have a solution for this other than reinstalling Vista? Having
no mouse and no connection to a external hard drive is quite an
inconvenience. Even if I DID want to back my stuff up and reformat my
computer, I don't dare do that because I have nothing to back it up on
besides a bunch of DVD's. I tried system restore already to no avail
and don't know what else to try.

 

[Charles W Davis]

Right click on the Computer icon. Choose Properties, choose Device Manager.
Check to see if any of the USB controllers or Human Interface Devices are in
error status. Correct same. A lot easer than a reinstall.