Disabled Services

[KenP]

All of a sudden all my services were disabled. I went into msconfig and
enabled them but that did not enable all. I then went in and manually enabled
some services I thought needed to be started. Problem is my printer does not
show up in Printers and Faxes and I can't print. When I try to reinstall the
printer, it tells me the printer is already installed. The printer software
does not show up in add/remv software either.

Is it possible I missed enabling a service that is keeping the printer from
working or is it possible the printer is not communicating with the PC or
???? The printer, an all-in-one, operates from the printer console but not
from PC.

TIA

KenP

 

[Paul]

All of a sudden all my services were disabled. I went into msconfig and
enabled them but that did not enable all. I then went in and manually enabled
some services I thought needed to be started. Problem is my printer does not
show up in Printers and Faxes and I can't print. When I try to reinstall the
printer, it tells me the printer is already installed. The printer software
does not show up in add/remv software either.

Is it possible I missed enabling a service that is keeping the printer from
working or is it possible the printer is not communicating with the PC or
???? The printer, an all-in-one, operates from the printer console but not
from PC.

TIA

KenP

If it was my computer, I'd start by doing AV scans, using MBAM or the
like, on the theory there was malware involved.

If the malware situation looks clean, then I would probably trust my restore
points to be clean. I would use System Restore, and take the computer back
to a day where everything was working. That might restore the registry
and enable whatever should be enabled.

While repairing things manually sounds like hours of fun, at this
point, you don't know what caused the event, and what got damaged.
Is a single key missing from the registry ? Are keys missing at random ?

Did you use a registry cleaner recently ?

The operating system itself seems to be stable enough, but the thing about
WinXP, is there are plenty of ways to attack it. Malware makes it like
a "house of cards".

Paul

 

[Peter Foldes]

Ken

Sure sounds and looks like an infection by some sort of Malware

Run the following and see if anything comes up
Malwarebytes and SuperAntiSpyware