J
John A.
Installation of Security Update for DirectX 9.0 (KB839643)
fails with message:
'Setup cannot continue because one or more pre-requisites
required to install KB839643 failed. For More details
check the Log File H:\WINDOWS\KB839643.log'
DirectX9.0 was installed (today) from redistributable
download dx90update_redist.exe
The log (Windows\KB839643.log) contains:
[KB839643.log]
0.070:
==========================================================
======================
0.070: 2004/06/10 13:20:41.121 (local)
0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
\update\update.exe (version 5.4.15.0)
0.070: Service Pack started with following command line:
0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
Specified Value
0.150: Condition Check for Line 1 of PreRequisite
returned FALSE
0.161: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.161: KB839643 Setup encountered an error: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
0.181: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.181: Setup cannot continue because one or more pre-
requisites required to install KB839643 failed. For More
details check the Log File H:\WINDOWS\KB839643.log
15.833: Message displayed to the user: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
15.833: User Input: OK
15.833: Update.exe extended error code = 0xf0f4
15.833: Update.exe return code was masked to 0x643 for
MSI custom action compliance.
Any help appreciated.
fails with message:
'Setup cannot continue because one or more pre-requisites
required to install KB839643 failed. For More details
check the Log File H:\WINDOWS\KB839643.log'
DirectX9.0 was installed (today) from redistributable
download dx90update_redist.exe
The log (Windows\KB839643.log) contains:
[KB839643.log]
0.070:
==========================================================
======================
0.070: 2004/06/10 13:20:41.121 (local)
0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
\update\update.exe (version 5.4.15.0)
0.070: Service Pack started with following command line:
0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
Specified Value
0.150: Condition Check for Line 1 of PreRequisite
returned FALSE
0.161: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.161: KB839643 Setup encountered an error: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
0.181: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.181: Setup cannot continue because one or more pre-
requisites required to install KB839643 failed. For More
details check the Log File H:\WINDOWS\KB839643.log
15.833: Message displayed to the user: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
15.833: User Input: OK
15.833: Update.exe extended error code = 0xf0f4
15.833: Update.exe return code was masked to 0x643 for
MSI custom action compliance.
Any help appreciated.