DirectX 9.0 Security Update fails

J

John A.

Installation of Security Update for DirectX 9.0 (KB839643)
fails with message:
'Setup cannot continue because one or more pre-requisites
required to install KB839643 failed. For More details
check the Log File H:\WINDOWS\KB839643.log'

DirectX9.0 was installed (today) from redistributable
download dx90update_redist.exe

The log (Windows\KB839643.log) contains:
[KB839643.log]
0.070:
==========================================================
======================
0.070: 2004/06/10 13:20:41.121 (local)
0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
\update\update.exe (version 5.4.15.0)
0.070: Service Pack started with following command line:
0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
Specified Value
0.150: Condition Check for Line 1 of PreRequisite
returned FALSE
0.161: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.161: KB839643 Setup encountered an error: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
0.181: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.181: Setup cannot continue because one or more pre-
requisites required to install KB839643 failed. For More
details check the Log File H:\WINDOWS\KB839643.log
15.833: Message displayed to the user: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
15.833: User Input: OK
15.833: Update.exe extended error code = 0xf0f4
15.833: Update.exe return code was masked to 0x643 for
MSI custom action compliance.

Any help appreciated.
 
J

John A.

My question is: What do I have to do to get this Security
Update to work? Windows Update is telling me I need it.

Thanks,
John
-----Original Message-----
What is your question?

Rocky

Installation of Security Update for DirectX 9.0 (KB839643)
fails with message:
'Setup cannot continue because one or more pre- requisites
required to install KB839643 failed. For More details
check the Log File H:\WINDOWS\KB839643.log'

DirectX9.0 was installed (today) from redistributable
download dx90update_redist.exe

The log (Windows\KB839643.log) contains:
[KB839643.log]
0.070:
==========================================================
======================
0.070: 2004/06/10 13:20:41.121 (local)
0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
\update\update.exe (version 5.4.15.0)
0.070: Service Pack started with following command line:
0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
Specified Value
0.150: Condition Check for Line 1 of PreRequisite
returned FALSE
0.161: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.161: KB839643 Setup encountered an error: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
0.181: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.181: Setup cannot continue because one or more pre-
requisites required to install KB839643 failed. For More
details check the Log File H:\WINDOWS\KB839643.log
15.833: Message displayed to the user: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
15.833: User Input: OK
15.833: Update.exe extended error code = 0xf0f4
15.833: Update.exe return code was masked to 0x643 for
MSI custom action compliance.

Any help appreciated.
Click to expand...


.
Click to expand...
 
R

Rocket J. Squirrel

Try again and this time disable your virus scanner before downloading.

Rocky

John A. said:
My question is: What do I have to do to get this Security
Update to work? Windows Update is telling me I need it.

Thanks,
John
-----Original Message-----
What is your question?

Rocky

Installation of Security Update for DirectX 9.0 (KB839643)
fails with message:
'Setup cannot continue because one or more pre- requisites
required to install KB839643 failed. For More details
check the Log File H:\WINDOWS\KB839643.log'

DirectX9.0 was installed (today) from redistributable
download dx90update_redist.exe

The log (Windows\KB839643.log) contains:
[KB839643.log]
0.070:
==========================================================
======================
0.070: 2004/06/10 13:20:41.121 (local)
0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
\update\update.exe (version 5.4.15.0)
0.070: Service Pack started with following command line:
0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
Specified Value
0.150: Condition Check for Line 1 of PreRequisite
returned FALSE
0.161: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.161: KB839643 Setup encountered an error: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
0.181: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.181: Setup cannot continue because one or more pre-
requisites required to install KB839643 failed. For More
details check the Log File H:\WINDOWS\KB839643.log
15.833: Message displayed to the user: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
15.833: User Input: OK
15.833: Update.exe extended error code = 0xf0f4
15.833: Update.exe return code was masked to 0x643 for
MSI custom action compliance.

Any help appreciated.
Click to expand...


.
Click to expand...
Click to expand...
 

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