Setup failed to install Business Contact Manager


M

Microsoft

Setup failed to install the required component Microsoft SQL Server 2005
Express (MSSMLBIZ). Business COntact Manager for Outlook 2007 cannot
continue. see c:\program Files\microsoft SQL Server\90\Setup
bootstrap\log\summary.txt for more detail.


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time : Wed Jan 28 16:17:44 2009

Machine : ED008-EQWK24
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : ED008-EQWK24
Product : SQL Native Client
Error : An installation package for the product Microsoft SQL
Server Native Client cannot be found. Try the installation again using a
valid copy of the installation package 'sqlncli.msi'
--------------------------------------------------------------------------------
Machine : ED008-EQWK24
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLNCLI_1.log
Last Action : InstallFinalize
Error String : An installation package for the product Microsoft SQL
Server Native Client cannot be found. Try the installation again using a
valid copy of the installation package 'sqlncli.msi'.
Error Number : 1706
--------------------------------------------------------------------------------
Machine : ED008-EQWK24
Product : SQL VSS Writer
Error : An installation package for the product Microsoft SQL
Server VSS Writer cannot be found. Try the installation again using a valid
copy of the installation package 'sqlwriter.msi'
--------------------------------------------------------------------------------
Machine : ED008-EQWK24
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SqlWriter_1.log
Last Action : InstallFinalize
Error String : An installation package for the product Microsoft SQL
Server VSS Writer cannot be found. Try the installation again using a valid
copy of the installation package 'sqlwriter.msi'.
Error Number : 1706
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Wed Jan 28 16:18:07 2009


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SCC.log
 
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L

Luther

Setup failed to install the required component Microsoft SQL Server 2005
Express (MSSMLBIZ). Business COntact Manager for Outlook 2007 cannot
continue. see c:\program Files\microsoft SQL Server\90\Setup
bootstrap\log\summary.txt for more detail.

Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version      : Microsoft Windows XP Professional Service Pack 2 (Build
2600)
Time            : Wed Jan 28 16:17:44 2009

Machine         : ED008-EQWK24
Product         : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install         : Successful
Log File        : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLSupport_1.log
---------------------------------------------------------------------------­-----
Machine         : ED008-EQWK24
Product         : SQL Native Client
Error           : An installation package for the product Microsoft SQL
Server Native Client cannot be found. Try the installation again using a
valid copy of the installation package 'sqlncli.msi'.
---------------------------------------------------------------------------­-----
Machine         : ED008-EQWK24
Product         : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install         : Failed
Log File        : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLNCLI_1.log
Last Action     : InstallFinalize
Error String    : An installation package for the product Microsoft SQL
Server Native Client cannot be found. Try the installation again using a
valid copy of the installation package 'sqlncli.msi'.
Error Number    : 1706
---------------------------------------------------------------------------­-----
Machine         : ED008-EQWK24
Product         : SQL VSS Writer
Error           : An installation package for the product Microsoft SQL
Server VSS Writer cannot be found. Try the installation again using a valid
copy of the installation package 'sqlwriter.msi'.
---------------------------------------------------------------------------­-----
Machine         : ED008-EQWK24
Product         : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install         : Failed
Log File        : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SqlWriter_1.log
Last Action     : InstallFinalize
Error String    : An installation package for the product Microsoft SQL
Server VSS Writer cannot be found. Try the installation again using a valid
copy of the installation package 'sqlwriter.msi'.
Error Number    : 1706
---------------------------------------------------------------------------­-----

 SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.

Time            : Wed Jan 28 16:18:07 2009

List of log files:
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Core(Local).log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLSupport_1.log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SQLNCLI_1.log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SqlWriter_1.log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_MSXML6_1.log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Datastore.xml
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_.NET Framework 2.0.log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Support.log
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_Core.log
        c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
        c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0004_ED008-EQWK24_SCC.log
Try installing Sql directly, it's in a folder named something like SSE
under the folder with BCM's setup.exe. Running it directly you'll get
the Sql installer's UI and that may indicate what the problem is.
 
T

tustinLes

I installed SQL directly, it worked.

However, I still get the same error message when trying to install BMC.

Any other suggestions?
 
L

Luther Blissett

I installed SQL directly, it worked.

However, I still get the same error message when trying to install BMC.

Any other suggestions?






- Show quoted text -
SQL is installed on this machine, but when you try to install BCM you
get an error that the sql installer can't install the SQL Native
Client?

There's something wrong with the sql configuration on this machine. If
sql's correctly installed, the SQL Native Client should be installed.
Then BCM Setup would only create its Sql instance, and doesn't need to
install any sql software.
 
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M

Mark Eldeiry

There is a program called Windows Installer Cleanup here...
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

From all I read on the millions of posts all over the internet, the
problem seems to show up when you have a previous installation of
MSSQL Server and the "fix" is to erase that copy. I tried
uninstalling it repeatedly from the "add/remove programs" control
panel with no luck.

That is because uninstalling it through the control panel doesn't get
rid of everything and, for some reason I can't comprehend, Microsoft
(1) knows this, (2) has released Windows Installer Cleanup to make up
for the deficiency, and (3) hasn't been smart enough to pre-install
the cleanup features into the control panel... but more on how
pathetic this company is later.

For now, what I did was I downloaded the Cleanup utility from the link
above, Installed it, then opened it (I only found it on the "all
programs" sub-menu in the start menu). Once you have it open,
highlight these applications:

Microsoft SQL Server native client

Microsoft SQL Server Setup Support files

Microsoft SQL Server VSS writer



Then click remove. Then restart windows and try to install Disc 2
again.



NOTE: You MIGHT need to also use the Cleanup app to get rid of MSXML
6 (that's not the complete name but Windows won't cooperate with me
right now so I'm having trouble getting it - isn't Microsoft great?
It's no surprise that Bill Gates is one of the richest men on earth!
NOT!) AH, there it goes! It is called "MSXML 6.0 Parser"... I *think*
that installs along with SQL server and needs to be removed by cleanup
as well (that's what I did and it worked) but I'm not certain.



HOPEFULLY Windows Installer Cleanup will fix the problem for
everyone... somehow I doubt it since this problem has existed for
almost 2 years and is all over the internet. GOOD LUCK!
 

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