DEVICE INSTALL ERROR message

[albert]

After I install my new Creative NX Ultra webcam, I got
this message:"Windows could not load the installer for
Image.Contact your hardware vendor for assistance."
I have tried downloaded the latest drivers from Creative
and before that installed the drivers from the CD that
comes with the device.Pls help and advice what went wrong?
I have also tried to update drivers from Windows Update
and got error message also,that is what really puzzled
me.I never had a wedcam before this device.Actually I
have tried to remove all the programme for the device,I
have also tried to restore to an earlier date,all above
doesnt work.My friend got the same wedcam together and is
working fine.Device manager shown no drivers install for
this device.I have done the installation from CD more
than 10 times already.PLEASE HELP.

 

[Pavel A.]

After I install my new Creative NX Ultra webcam, I got
this message:"Windows could not load the installer for
Image.Contact your hardware vendor for assistance."
I have tried downloaded the latest drivers from Creative
and before that installed the drivers from the CD that
comes with the device.Pls help and advice what went wrong?
I have also tried to update drivers from Windows Update
and got error message also,that is what really puzzled
me.I never had a wedcam before this device.Actually I
have tried to remove all the programme for the device,I
have also tried to restore to an earlier date,all above
doesnt work.My friend got the same wedcam together and is
working fine.Device manager shown no drivers install for
this device.I have done the installation from CD more
than 10 times already.PLEASE HELP.

If nothing else helps - follow the instructions.
Have you tried to contact the hardware vendor (that's, Creative)?

--PA