Details left in registry after hardware device is removed

[Guest]

My original DVD-RW drive (NEC ND-1100A) became faulty so I replaced it with a
new drive (Pioneer DVR-109). Everything seemed to be OK until I bought an
iPOD and installed iTunes software. On installation, iTunes automatically
locates the DVD-RW drive and does not allow the user to reconfigure. In my
case it is picking up a reference to the old drive and trying to use it to
burn CD's. Naturally iTunes fails reporting 'device not found'.

Although the old (NEC) drive is not listed in Device Manager, there are
still references to it throughout the registry. I have tried
uninstalling/re-installing the drive but nothing changes.

As I do not understand the workings of the registry - and there are very
many references to the old drive - I am loath to tinker with it.

Can anybody out there offer any advice, please?

 

[Guest]

Just so nobody wastes any time on this one, the problem is now solved. Apple
have today released iTunes Vers. 6.0 and this now allows the user to select
the device for burning to.

However, it still offers the old, no longer installed device, as an option.
I would therefore still be interested to know why hardware references don't
get removed from the registry when a device is physically removed and/or
uninstalled in Device Manager - and of course if there is a way to achieve
their removal other than knife and forking it!

 

[Dave Patrick]

To display hidden devices, non-Plug and Play devices, and devices not
attached to the computer (commonly known as "ghosted" or "phantom" devices)
Save the following two lines as a file then execute.

--------------------------setdev.bat---------------------
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc
---------------------------------------------------------

Then, View|Show Hidden Devices to remove or reconfigure these devices. Do
not edit the registry.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Just so nobody wastes any time on this one, the problem is now solved.
Apple
| have today released iTunes Vers. 6.0 and this now allows the user to
select
| the device for burning to.
|
| However, it still offers the old, no longer installed device, as an
option.
| I would therefore still be interested to know why hardware references
don't
| get removed from the registry when a device is physically removed and/or
| uninstalled in Device Manager - and of course if there is a way to achieve
| their removal other than knife and forking it!
|
| "Keith.Ridgeway" wrote:
|
| > My original DVD-RW drive (NEC ND-1100A) became faulty so I replaced it
with a
| > new drive (Pioneer DVR-109). Everything seemed to be OK until I bought
an
| > iPOD and installed iTunes software. On installation, iTunes
automatically
| > locates the DVD-RW drive and does not allow the user to reconfigure. In
my
| > case it is picking up a reference to the old drive and trying to use it
to
| > burn CD's. Naturally iTunes fails reporting 'device not found'.
| >
| > Although the old (NEC) drive is not listed in Device Manager, there are
| > still references to it throughout the registry. I have tried
| > uninstalling/re-installing the drive but nothing changes.
| >
| > As I do not understand the workings of the registry - and there are very
| > many references to the old drive - I am loath to tinker with it.
| >
| > Can anybody out there offer any advice, please?
| >
| >

 

[Guest]

Hi Dave,

Many thanks. Tried what you suggested but the old NEC drive still doesn't
show itself in Device Manager. (I did check the Registry again just to make
sure the references to it had not disappeared but they haven't).

However, as I said in my second posting, my immediate problem has been
overcome with the latest software release of iTunes, so it is now only a case
of my tidy mind not liking rubbish lurking around on my computer. If you are
up to the challenge, I'll willingly try anything else you suggest - but if
you've got better things to do with your time, that's OK. As I said, many
thanks once again for taking the trouble to respond, it was most appreciated.

Kind regards

To display hidden devices, non-Plug and Play devices, and devices not
attached to the computer (commonly known as "ghosted" or "phantom" devices)
Save the following two lines as a file then execute.

--------------------------setdev.bat---------------------
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc
---------------------------------------------------------

Then, View|Show Hidden Devices to remove or reconfigure these devices. Do
not edit the registry.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Just so nobody wastes any time on this one, the problem is now solved.
Apple
| have today released iTunes Vers. 6.0 and this now allows the user to
select
| the device for burning to.
|
| However, it still offers the old, no longer installed device, as an
option.
| I would therefore still be interested to know why hardware references
don't
| get removed from the registry when a device is physically removed and/or
| uninstalled in Device Manager - and of course if there is a way to achieve
| their removal other than knife and forking it!
|
| "Keith.Ridgeway" wrote:
|
| > My original DVD-RW drive (NEC ND-1100A) became faulty so I replaced it
with a
| > new drive (Pioneer DVR-109). Everything seemed to be OK until I bought
an
| > iPOD and installed iTunes software. On installation, iTunes
automatically
| > locates the DVD-RW drive and does not allow the user to reconfigure. In
my
| > case it is picking up a reference to the old drive and trying to use it
to
| > burn CD's. Naturally iTunes fails reporting 'device not found'.
| >
| > Although the old (NEC) drive is not listed in Device Manager, there are
| > still references to it throughout the registry. I have tried
| > uninstalling/re-installing the drive but nothing changes.
| >
| > As I do not understand the workings of the registry - and there are very
| > many references to the old drive - I am loath to tinker with it.
| >
| > Can anybody out there offer any advice, please?
| >
| >

 

[Dave Patrick]

I wouldn't recommend hacking the reg but you could try putting the old drive
back in and then using Device Manager to uninstall it just before powering
down and removing it.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi Dave,
|
| Many thanks. Tried what you suggested but the old NEC drive still doesn't
| show itself in Device Manager. (I did check the Registry again just to
make
| sure the references to it had not disappeared but they haven't).
|
| However, as I said in my second posting, my immediate problem has been
| overcome with the latest software release of iTunes, so it is now only a
case
| of my tidy mind not liking rubbish lurking around on my computer. If you
are
| up to the challenge, I'll willingly try anything else you suggest - but if
| you've got better things to do with your time, that's OK. As I said, many
| thanks once again for taking the trouble to respond, it was most
appreciated.
|
| Kind regards

 

[Guest]

Hi Dave,

I have already tried something similar. I uninstalled the new (Pioneer)
drive using device manager, powered off, physically disconnected it and
powered on again. On booting up it gave some sort of message saying that it
couldn't access my secondary volume (or something similar). I told it to
ignore that and complete the boot. I then checked Device manager and, as
expected, there was no entry for a DVD-RW drive. I then checked the registry
but this still contained many references to both the old and the new drive.
At this point I gave up!!

Once again, Dave, many thanks for your input.