DVD+/-RW device failed to start (Code10)

P

Patty

All of a sudden my DVD drive fails to be seen by Windows Vista Home Premium
32-bit. It won't show up as a drive in My Computer. Under Device Manager
it shows up as a Pioneer DVR-111D (the old one). In case the drive was bad
I replaced it with a Pioneer model 1910LS which shows up in BIOS and Device
Manager as a DVR-113NP. But I still get the yellow exclamation mark on the
DVR-113NP under DVD/CD-Rom drives in Device Manager.

This all happened sometime after installing the Windows Update:

Microsoft - Other hardware - HID Non-User Input Data Filter

Installation date: ‎1/‎17/‎2009 11:46 PM
Installation status: Successful
Update type: Optional
Microsoft Other hardware software update released in November, 2008
More information:
http://winqual.microsoft.com/support/?driverid=20230616
Help and Support:
http://support.microsoft.com/select/?target=hub

I can no longer access my DVD and think it may be related to this Update or
something else in Windows Vista Home Premium 32-bit. The device gets power
and is recognized by BIOS and Windows, but the device Fails to Start (Code
10). If anyone has any ideas I would be grateful.

Patty
 
M

meerkat

Patty said:
All of a sudden my DVD drive fails to be seen by Windows Vista Home
Premium
32-bit. It won't show up as a drive in My Computer. Under Device
Manager
it shows up as a Pioneer DVR-111D (the old one). In case the drive
was bad
I replaced it with a Pioneer model 1910LS which shows up in BIOS and
Device
Manager as a DVR-113NP. But I still get the yellow exclamation mark
on the
DVR-113NP under DVD/CD-Rom drives in Device Manager.

This all happened sometime after installing the Windows Update:

Microsoft - Other hardware - HID Non-User Input Data Filter

Installation date: ?1/?17/?2009 11:46 PM
Installation status: Successful
Update type: Optional
Microsoft Other hardware software update released in November, 2008
More information:
http://winqual.microsoft.com/support/?driverid=20230616
Help and Support:
http://support.microsoft.com/select/?target=hub

I can no longer access my DVD and think it may be related to this
Update or
something else in Windows Vista Home Premium 32-bit. The device gets
power
and is recognized by BIOS and Windows, but the device Fails to Start
(Code
10). If anyone has any ideas I would be grateful.
Hi Patty
Go here, and d/load driver detective
http://driver-pro.com/related/engli...=CM2F0L-Rt5gCFZCD3godL0Q1YQ&hit=1&adurl=12252

Try for an updated driver for your unit.
Remember wherever possible, you must
`run as Administrator`.
 

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