XP does not recognise my dvd/CD Rom drive

[mariel2]

My system: Microsoft Window XP
Home edition Version 2002 Service Pack 2

Sony Vayo - DVD/CD-Rom DRIVE Pioneer DVD-RW DVR-15

The drive does not appear on 'My Computer', and it is crossed out on Device
Manager.

I would much appreciate your help for sorting this problem.

Many thanks in advance.

MS

 

[mariel2]

Does t show in the BIOS when you boot?

Can't see it but, when I clicked on troubleshooting in Device Manager I got
the following:
'Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)'

 

[John]

Can't see it but, when I clicked on troubleshooting in Device Manager I
got the following:
'Windows successfully loaded the device driver for this hardware but
cannot find the hardware device. (Code 41)'

Perhaps the CD/DVD drive is broken.

 

[sgopus]

it may have died, these days dvd/cd drives are cheap, get a new one.

 

[Peter Foldes]

Ignore the title just follow the fix as printed in the below MS KB article

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

 

[mariel2]

Many thanks for your time. My problem is now solved, the link you sent was
the answer.

My best wishes.

MS



Ignore the title just follow the fix as printed in the below MS KB article

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060