Deleting Items in Windows Mail

  • Thread starter Thread starter Sylvia
  • Start date Start date
S

Sylvia

I am running on Windows Vista Home Edition, and have had problems since
yesterday deleting( or opening) messages in my deleted items folder
 
Sylvia said:
I am running on Windows Vista Home Edition, and have had problems since
yesterday deleting( or opening) messages in my deleted items folder

In Windows Mail, problems with undeletable messages are often due
to interference from an antivirus program. What if any antivirus programs
do you have, and have you ever had a Norton or McAfee antivirus
program on that computer?

For a temporary fix, download and install this hotfix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works
in other folders. If you don't know whether you have a 32-bit
version of Vista or a 64-bit version, try the hotfix for the 32-bit
versions first. The Vista SP1 update includes this hotfix and more,
but takes longer to install.
 

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