Defender And Internet Explorer - HELP !!

[T-Squared]

In the last few weeks, I have begun having trouble with Defender blocking
access to the internet. When I would turn the computer on, the Network and
Sharing Center would show the connection to my wireless unit, but no
connection to the internet. When I would trouble-shoot, it would say
"Windows Defender Blocking" File Name "Query User". If I would turn Defender
off, I would still get no connection, but this time with a "DNS Server Not
Found" message. I could "trick" the system into working by disconnecting
from the wireless, trying to reconnect to another system, and
then-re-connecting to my wireless unit. Evidently, this would work and I
could get on..

Now, it has reached a point that nothing I do will allow me internet access.
I have scanned for viruses and spyware with Defender, Norton and McAfee -
nothing detected.. Needless to say, this is VERY FRUSTRATING !!

Any help would be appreciated !!

 

[Bill Sanderson]

What version of Windows?

Does Windows Update offer you an optional update to your wireless adapter
driver by any chance?

If it does not, you might consider seeing if a newer driver for the wireless
nic is available from the vendor and installing that.

Additionally: If Web is not working, is email?--do you use pop3 email and
does that work? What about ping? When the web is not working, can you go
to a command prompt and type in "ping www.upenn.edu" and does it respond?

If you start your browser in safe mode--for firefox or IE there are usually
"safe mode" choices if you go through the start menu--that will start the
browser with no add-ons--does it work then?

 

[Ǝиçεl]

Do a full scan with MalwaÑeBytes' and SUPERAntiSpywaÑe.

Try SAS in Safe Mode
<http://www.superantispyware.com/>


Reboot

-=-

In Normal Mode, full Scan

<http://www.malwarebytes.org/mbam.php>

Reboot

-=-