Hello Tomahac,
What antivirus or suite is installed on the computer?
What is the virus/malware-status of the machine?
Be sure it's clean
Use SUPERAntiSpyware (SAS) and/or Malwarebytes Antimalware
(MBAM)
There is a free version (on demand scanning only)
Malwarebytes Antimalware <
http://www.malwarebytes.org/mbam.php>
<
http://www.malwarebytes.org/mbam.php>
After the software (MBAM) is updated, it is suggested scanning the system in
Regular Mode.
Reboot
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Also free,
<
http://www.superantispyware.com/>
After the software (SAS) is updated, it is suggested scanning the system in
Safe Mode.
Reboot
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Once downloaded, close all programs and windows on your computer.
Both free versions of MBAM and SAS are on-demand scanners and offer no
'real-time' protection. Keep them installed and use them as
'second-opinion' scanner which is purposely (by design) recommended by
their respective authoÑs.
Scan your computer now online and clean it for free!
<
http://onecare.live.com/site/en-au/center/howsafe.htm>
Unexplained computer behavior may be caused by deceptive software
<
http://support.microsoft.com/kb/827315>
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Please follow the above sugestions
I hope this post is helpful.
Let us know how it works ºut.
Good luck
Ǝиçεl
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PS
Do *not* install and/or run MBAM in Safe Mode - it is designed to be at full
power in Normal Mode, and in actual fact, uses a special driver that does not
work in Safe Mode. >>This advice comes from the MBAM developers themselves.<<
Using MBAM in Safe Mode should only be a *last resort* when all else fails.
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