Crash code?

G

Guest

My system crashes under a heavy load, can the following help determine why?
It's the info that comes up upon reboot. TIA! Jon

BCCode : 4e BCP1 : 00000099 BCP2 : 00014E47 BCP3 : 00000000

BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
 
J

Joshua Smith [MSFT]

Hi Johnathan,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
 
G

Guest

Josh, thanks for your quick reply. You were right about the re-boots, that's
all it will do now (except safe mode). I have 6 or 7 of my last mini-dumps
for you (about 88k each) If that's cool? I'll try and send them now.I can't
get my email for now so I'll keep looking here. Thanks!!
 
G

Guest

Josh, just tried to send you an email with the mini dumps and it was
immediately returned. Any ideas? Thx
 

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