Hi
If you dont know what is download, go to my computer in the top bar click
tools>then click the tab view> in there look for do not show hidden files,
click in the other one show hidden files> then close all >go to star
highlight settings then control panel> then click at the left the first box
that said change and remove programs then click at the right click add or
remove programs> look at the top is a white box that saids show updates click
in it and in the big box it will show all the updates you have since you
update sp2. then when check all close all then go to my computer and click
tools then click in the tab view and click in do not show hidden folders.
dont forget that .