CONNECTION PROBLEM AFTER REINSTALL OF AOL 9.0

[Guest]

I uninstalled AOL from my computer, reboot and reinstalled AOL 9.0:

NOW I have two Aol connection problems,the first being when I open AOL to
start setup a windows installer starts up trying to install "DIGITLMG" which
it is unable to complete because it can not find the file. Why is this
happening and how do i fix it ?
Secondly, AOL will not even download the access numbers.It detects the
proper modem, asks for my area code, dials out to retrieve the access
numbers, gives the message that it is now retrieving the access numbers, and
then returns me to the area code screen with a message that says AOL needs
more info.What caused this problem and how do I resolve it ?

 

[Carey Frisch [MVP]]

AOL Customer Support the good old-fashioned way:
1-800-827-6364

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

------------------------------------------------------------------------------------

:

| I uninstalled AOL from my computer, reboot and reinstalled AOL 9.0:
|
| NOW I have two Aol connection problems,the first being when I open AOL to
| start setup a windows installer starts up trying to install "DIGITLMG" which
| it is unable to complete because it can not find the file. Why is this
| happening and how do i fix it ?
| Secondly, AOL will not even download the access numbers.It detects the
| proper modem, asks for my area code, dials out to retrieve the access
| numbers, gives the message that it is now retrieving the access numbers, and
| then returns me to the area code screen with a message that says AOL needs
| more info.What caused this problem and how do I resolve it ?
| --
| THANKS FOR ANY AND ALL SUGGESTIONS......

 

[Guest]

ALREADY HAVE DONE THAT AOL TECH SAYS ITS A WINDOWS PROBLEM.ALSO HAVE CHECKED
MODEM,COM PORT,PHONE LINE ETC.

 

[Bruce Chambers]

I uninstalled AOL from my computer, reboot and reinstalled AOL 9.0:

NOW I have two Aol connection problems,the first being when I open
AOL to start setup a windows installer starts up trying to install
"DIGITLMG" which it is unable to complete because it can not find
the
file. Why is this happening and how do i fix it ?
Secondly, AOL will not even download the access numbers.It detects
the
proper modem, asks for my area code, dials out to retrieve the
access
numbers, gives the message that it is now retrieving the access
numbers, and then returns me to the area code screen with a message
that says AOL needs more info.What caused this problem and how do I
resolve it ? --
THANKS FOR ANY AND ALL SUGGESTIONS......

I'm afraid you'll need to contact AOL's tech support for resolution
of problems with (or caused by) their product; Microsoft has no
control over AOL's product quality (or lack thereof).

Troubleshooting America Online in Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q306478

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH

 

[Bruce Chambers]

ALREADY HAVE DONE THAT AOL TECH SAYS ITS A WINDOWS PROBLEM.

They lied.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH

 

[Shoe]

why would anyone install their crappy software anyway