Windows XP Pro and AOL 9.0 - Weird conflict

[Mike]

I am running AOL Broadband 9.0 on Windows XP Pro...

Lately, AOL has been freezing up when I try to use certain features
(video streaming, AOL radio, IM, etc). I have uninstalled and
reinstalled the program and gone through the motions with AOL, but the
AOL people think this might be a Windows problem. When I hit
ctl-alt-delete to exit out of AOL, it lists two AOL programs
running... one is linked to the process for aol.exe but the other one
is linked to explorer.exe, which doesn't make much sense to me.
Anyway, the AOL crash then also makes Internet Explorer hang up as
well... even after I have already closed out of AOL.

Whenever I have this problem, I also can't shut down or restart the
program correctly... it just won't allow it to shut down through the
"Start" menu, so I end up having to just turn it off manually and
reboot...

Anyway, I'm just wondering if anyone has any idea what could be
causing this conflict. Yes, I've run virus scan and there are no
viruses that seem to be causing this. The AOL people are stumped. And
I thought I'd check with the gurus on this board before trying
Microsoft tech support.

Thanks in advance!

 

[Bob M.]

Nothing will destroy your computer more than AO(hel)L

It takes over your OS and is the biggest virus you can
get!

 

[Jimbo]

Not only am I experiencing the EXACT same problem as you on my Toshiba
laptop, but so is my sister on her Dell desktop. Neither of us have
experienced anything like this before about a week or two ago. Prior
to then, everything worked just fine. By the way, try scheduling a
"disk check" and see if it doesn't run the next time you boot up your
PC. That no longer works for either one of us and it just started not
working after the AOL crash.

AOL continues to hose computers!!! So what else is new.