Computer saying modem is sound card!!!!!

[Guest]

My computer is saying that my sound card is my modem and will not let me
change it. I am running XP SP2. I can play some movies but have no system
sounds or flash etc.
HELP - I have tried reloading the soundcard drivers etc - The Device manager
is saying that there are no hardware conflicts etc.
Please help me

 

[John Allen]

Maybe your sound card is faulty, another possibility is that a voice
modem taking control of your sound device? If you don't use voice on
your modem you could try the following:

- Right click on my computer, choose Properties then locate Hardware
pane
- Choose Device Manager
- In the right hand pane click the + sign in front of sound, video and
game
controllers.
- Locate "wave device for voice modem", if present, double click,
locate device usage and choose disable device.

My computer is saying that my sound card is my modem and will not let
me change it. I am running XP SP2. I can play some movies but have no
system sounds or flash etc.
HELP - I have tried reloading the soundcard drivers etc - The Device
manager is saying that there are no hardware conflicts etc.
Please help me

--

 

[John Allen]

Maybe your sound card is faulty, another possibility is that a voice
modem taking control of your sound device? If you don't use voice on
your modem you could try the following:

- Right click on my computer, choose Properties then locate Hardware
pane
- Choose Device Manager
- In the right hand pane click the + sign in front of sound, video and
game
controllers.
- Locate "wave device for voice modem", if present, double click,
locate device usage and choose disable device.

My computer is saying that my sound card is my modem and will not let
me change it. I am running XP SP2. I can play some movies but have no
system sounds or flash etc.
HELP - I have tried reloading the soundcard drivers etc - The Device
manager is saying that there are no hardware conflicts etc.
Please help me

--

 

[Guest]

Thanks John. I tried this option - there are no voice devices on my computer.
The sound card I am using is a Realtek AC97 - the error I recieve when
trying to listen to system sounds is - the sound device is already in
use.......
The "Default device is Modem#2 Line Playback" I can't seem to change it in
my sound and audio properties. I have no idea what the Modem#2 is I cannot
find it on my list of hardware devices!!

 

[John Allen]

Can you see an AC97 device in your device manager >sound, video and
game controllers? If so you could try uninstalling it (right click >
uinstall)
Then reboot and it might reinstall correctly - you may have to point it
to a driver.

I assume that your system is free of viruses etc?? Otherwise I would
suspect a hardware fault.

Thanks John. I tried this option - there are no voice devices on my
computer. The sound card I am using is a Realtek AC97 - the error I
recieve when trying to listen to system sounds is - the sound device
is already in use.......
The "Default device is Modem#2 Line Playback" I can't seem to change
it in my sound and audio properties. I have no idea what the Modem#2
is I cannot find it on my list of hardware devices!!

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