Computer keeps restarting

[David Candy]

Then the copy you have is from an update. Have you done the other things I suggest.

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My version is 5.3.2600.2180 and is not on Microsoft list that
I got when I opened the list you sent me.

I keep hitting send while I wait for web pages to download. I've just had a crash rescheduling of work. Look at this page and compare versions numbers before doing sfc /scannow.
http://support.microsoft.com/dllhelp/?dlltype=file&l=55&alpha=stream.sys&S=1

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I tried

Type in Start Run
explorer /select,%systemroot%\system32\drivers\stream.sys

What am I looking for? File properties look normal

Thanks again

:

Do the Pstat thing. Just confirm that original error address (param 4 was the memory address) is Stream.sys.

Do you know hexidecimal maths (you would have done it at least once in school).

It seams you have tagged onto another thread (I've deleted previous posts before you posted)? What are your symptoms. It crashes on boot or after an hour?

Run this minidump C:\WINDOWS\Minidump\Mini120805-01.dmp from your first message through windbg. Verifier may cause crashes that are unrelated to the original problem. If so it means there is a second problem that you don't hit normally.

Type in Start Run
explorer /select,%systemroot%\system32\drivers\stream.sys

Check properties on it. This is a multimedia thingy. Does that allow you to connect any dots.
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Doesn't fit. Temperature is normal with plethora of fans keeping it at 45 C
(122 F)
Memory tester reported no errors and went through all the passes OK

:

http://66.102.7.104/search?q=cache:...utag=+"STREAM.SYS"+Error+23b&hl=en&lr=lang_en

If you speak some foreign language (not sure what it is)
http://66.102.7.104/search?q=cache:....html+"STREAM.SYS"+Error+23b&hl=en&lr=lang_en

Does the first link fit?

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I started verifier and rebooted. Windows didn't start but I got BSOD stating:

IO System Verification error in STREAM.SYS (WDM Driver Error 23b)
[Stream.sys + 705a at BA3BE05A]

Beginning of physical memory
Physical memory dump complete
Contact technical expert ...

I can reboot with (Last known good config).

Please instruct me what to do next

Thanks

:

Treat your error as a 0x000000d1 error.

Type verifier in Start Run, follow the wizard but choose All Drivers. This will slow down your computer and cause more blue screen crashes but will pinpoint what is causing the crash (if the original error message didn't). Once you fix it you rerun verifier and turn it off.

If you can't start after enabling verifier
choose Last Known Good Configuration at the Failed Boot menu (which will
start without verifier).


You will be creating a crash dump file in c:\windows\minidump every blue screen. Make sure you are set to record minidumps (Small Memory Dumps) - type it in Help to see how.

Then

If you have the XP SP2 Security Update CD (else see
http://www.microsoft.com/whdc/­devtools/debugging/symbolpkg.m­spx
)


Install symbols from <CD Drive Letter>:\SUPPORT\SYMBOLS

Download
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

Load the crash dump file into windbg
and read what it says. You may need to tell it where the symbols are. Read it.
Type
!Analyze -v
into Windbg's command line.
(this will hopefully tell you the faulty component)

If the above is too technical then email the crash dump files to david @ mvps.org. Don't send me lots of them. Just the one from your last crash after you turn verifier on. And only one per mail.

You can look up specific details here
http://msdn.microsoft.com/library/d..._ea8b9fd0-2d81-4a04-a7ed-c1c6a80bd501.xml.asp

If it indicates faulty memory might be the cause you can get a memory tester
here
http://oca.microsoft.com/en/wi­ndiag.asp


If it mentions a core windows system file, meaning it a MS fix is required,
upload a minidump to

http://oca.microsoft.com

Also try typing the main error code in Help while online (ie,
Stop 0x50
and also try in the 8 digit form
stop 0x00000050)
and if there are too many hits use a filename if available. Generally memory
addresses are different for each computer (as each computer has a different
mix of drivers) so parameters that are memory addresses aren't that useful for searching, but NTStatus codes are (plus you can look them up here http://cvs.sourceforge.net/viewcvs.py/mingw/w32api/include/ddk/ntstatus.h?rev=1.2).

If this doesn't work try

Get your XP CD and install Windows Support Tools.


Type in start run after installing and rebooting


pstat > "%userprofile%\desktop\driverl­ist.txt"


The last table in this file is a list of loaded drivers. Other things apart
from hardware uses drivers. Post the list of drivers (the last table only -
REPEAT THE LAST TABLE O N L Y ) or match the fault address to the driver.

This will allow you to match memory addresses to a driver.




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I have the same problem. Here is the event viewer report:

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1
(0x00000000, 0x00000002, 0x00000000, 0xf721970f). A dump was saved in:
C:\WINDOWS\Minidump\Mini120805-01.dmp.

Any help?

:

Hi

The Blue screen will appear when the PC reboots/restarts itself. BSOD =
Blue Screen Of Death. The Stop Code will be on the Blue Screen in this kind
of format:

0x0000000a(0xa9fdf90c,0x00000002,000000000,0x804eed80)

If you please post the number that is in front of the leading bracket. To
find the Event Viewer type the following from Start>Run:

eventvwr.msc

Then click on the icons in the left hand column and if any errors are
mentioned. If there are any could you please post the Source and Event ID?

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


I didn't get blue screen,not sure where stop error would be. What is BSOD,
also where do I find event viewer?

:

Thanks I will try that. I don't get any error messages. Going to reboot
now
and will come back and let you know how it worked.

:

Hi Jim

Any error messages to work with?

If you don't see any error messages, right click on My Computer, select
Properties and then the Advanced tab. Click on Settings under Startup
and
Recovery and disable 'Automatically restart'. Next time your PC
reboots,
you should see a Blue Screen. Could you please post the Stop Code from
the
BSOD?

Also, please have a look in the Event Viewer to see if any entries
there may
refer to the problem.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


My Computer keeps re-starting itself. This usually happens after
about
being
on for 2 and 1/2 hours. I have the power settings at always on.

 

[Guest]

I didn't try because I dont know what pstat is. I know hex.
This is latest report after another crash:

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1
(0x00000000, 0x00000002, 0x00000000, 0xf71d970f). A dump was saved in:
C:\WINDOWS\Minidump\Mini120905-01.dmp.

Do you think it could be network related. This is common
error entry (everytime XP starts and I think but I'm not sure
that it doesn't crash if I'm not conected to ADSL):

Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 444553547777. The
following error occurred:
An operation was attempted on something that is not a socket. . Your
computer will continue to try and obtain an address on its own from the
network address (DHCP) server.

I have to wait for cca 5 minutes everytime machine restarts, so I can connect
to internet.

My version is 5.3.2600.2180 and is not on Microsoft list that
I got when I opened the list you sent me.

I keep hitting send while I wait for web pages to download. I've just had a crash rescheduling of work. Look at this page and compare versions numbers before doing sfc /scannow.
http://support.microsoft.com/dllhelp/?dlltype=file&l=55&alpha=stream.sys&S=1

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I tried

Type in Start Run
explorer /select,%systemroot%\system32\drivers\stream.sys

What am I looking for? File properties look normal

Thanks again

:

Do the Pstat thing. Just confirm that original error address (param 4 was the memory address) is Stream.sys.

Do you know hexidecimal maths (you would have done it at least once in school).

It seams you have tagged onto another thread (I've deleted previous posts before you posted)? What are your symptoms. It crashes on boot or after an hour?

Run this minidump C:\WINDOWS\Minidump\Mini120805-01.dmp from your first message through windbg. Verifier may cause crashes that are unrelated to the original problem. If so it means there is a second problem that you don't hit normally.

Type in Start Run
explorer /select,%systemroot%\system32\drivers\stream.sys

Check properties on it. This is a multimedia thingy. Does that allow you to connect any dots.
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Doesn't fit. Temperature is normal with plethora of fans keeping it at 45 C
(122 F)
Memory tester reported no errors and went through all the passes OK

:

http://66.102.7.104/search?q=cache:...utag=+"STREAM.SYS"+Error+23b&hl=en&lr=lang_en

If you speak some foreign language (not sure what it is)
http://66.102.7.104/search?q=cache:....html+"STREAM.SYS"+Error+23b&hl=en&lr=lang_en

Does the first link fit?

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=================================================
I started verifier and rebooted. Windows didn't start but I got BSOD stating:

IO System Verification error in STREAM.SYS (WDM Driver Error 23b)
[Stream.sys + 705a at BA3BE05A]

Beginning of physical memory
Physical memory dump complete
Contact technical expert ...

I can reboot with (Last known good config).

Please instruct me what to do next

Thanks

:

Treat your error as a 0x000000d1 error.

Type verifier in Start Run, follow the wizard but choose All Drivers. This will slow down your computer and cause more blue screen crashes but will pinpoint what is causing the crash (if the original error message didn't). Once you fix it you rerun verifier and turn it off.

If you can't start after enabling verifier
choose Last Known Good Configuration at the Failed Boot menu (which will
start without verifier).


You will be creating a crash dump file in c:\windows\minidump every blue screen. Make sure you are set to record minidumps (Small Memory Dumps) - type it in Help to see how.

Then

If you have the XP SP2 Security Update CD (else see
http://www.microsoft.com/whdc/­devtools/debugging/symbolpkg.m­spx
)


Install symbols from <CD Drive Letter>:\SUPPORT\SYMBOLS

Download
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

Load the crash dump file into windbg
and read what it says. You may need to tell it where the symbols are. Read it.
Type
!Analyze -v
into Windbg's command line.
(this will hopefully tell you the faulty component)

If the above is too technical then email the crash dump files to david @ mvps.org. Don't send me lots of them. Just the one from your last crash after you turn verifier on. And only one per mail.

You can look up specific details here
http://msdn.microsoft.com/library/d..._ea8b9fd0-2d81-4a04-a7ed-c1c6a80bd501.xml.asp

If it indicates faulty memory might be the cause you can get a memory tester
here
http://oca.microsoft.com/en/wi­ndiag.asp


If it mentions a core windows system file, meaning it a MS fix is required,
upload a minidump to

http://oca.microsoft.com

Also try typing the main error code in Help while online (ie,
Stop 0x50
and also try in the 8 digit form
stop 0x00000050)
and if there are too many hits use a filename if available. Generally memory
addresses are different for each computer (as each computer has a different
mix of drivers) so parameters that are memory addresses aren't that useful for searching, but NTStatus codes are (plus you can look them up here http://cvs.sourceforge.net/viewcvs.py/mingw/w32api/include/ddk/ntstatus.h?rev=1.2).

If this doesn't work try

Get your XP CD and install Windows Support Tools.


Type in start run after installing and rebooting


pstat > "%userprofile%\desktop\driverl­ist.txt"


The last table in this file is a list of loaded drivers. Other things apart
from hardware uses drivers. Post the list of drivers (the last table only -
REPEAT THE LAST TABLE O N L Y ) or match the fault address to the driver.

This will allow you to match memory addresses to a driver.




--
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=================================================
I have the same problem. Here is the event viewer report:

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1
(0x00000000, 0x00000002, 0x00000000, 0xf721970f). A dump was saved in:
C:\WINDOWS\Minidump\Mini120805-01.dmp.

Any help?

:

Hi

The Blue screen will appear when the PC reboots/restarts itself. BSOD =
Blue Screen Of Death. The Stop Code will be on the Blue Screen in this kind
of format:

0x0000000a(0xa9fdf90c,0x00000002,000000000,0x804eed80)

If you please post the number that is in front of the leading bracket. To
find the Event Viewer type the following from Start>Run:

eventvwr.msc

Then click on the icons in the left hand column and if any errors are
mentioned. If there are any could you please post the Source and Event ID?

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


I didn't get blue screen,not sure where stop error would be. What is BSOD,
also where do I find event viewer?

:

Thanks I will try that. I don't get any error messages. Going to reboot
now
and will come back and let you know how it worked.

:

Hi Jim

Any error messages to work with?

If you don't see any error messages, right click on My Computer, select
Properties and then the Advanced tab. Click on Settings under Startup
and
Recovery and disable 'Automatically restart'. Next time your PC
reboots,
you should see a Blue Screen. Could you please post the Stop Code from
the
BSOD?

Also, please have a look in the Event Viewer to see if any entries
there may
refer to the problem.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


My Computer keeps re-starting itself. This usually happens after
about
being
on for 2 and 1/2 hours. I have the power settings at always on.

 

[My View]

AVG should be reliable. I had installed Aluria Anti-Spyware and had similar
problems except it used to reboot whenever a USB device was removed from the
PC. It came up with a BSOD along the lines of IRQL_NOT_LESS_OR_EQUAL.
Is there any blue screen of death? It may just flash up before it reboots.

Yes. AVG Free edition (Latest version)

Did you install any anti-virus software before this started?

Doesn't fit. Temperature is normal with plethora of fans keeping it at
45
C
(122 F)
Memory tester reported no errors and went through all the passes OK

:

http://66.102.7.104/search?q=cache:...utag=+"STREAM.SYS"+Error+23b&hl=en&lr=lang_en

If you speak some foreign language (not sure what it is)
http://66.102.7.104/search?q=cache:....html+"STREAM.SYS"+Error+23b&hl=en&lr=lang_en

Does the first link fit?

--
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=================================================
message
I started verifier and rebooted. Windows didn't start but I got BSOD
stating:

IO System Verification error in STREAM.SYS (WDM Driver Error 23b)
[Stream.sys + 705a at BA3BE05A]

Beginning of physical memory
Physical memory dump complete
Contact technical expert ...

I can reboot with (Last known good config).

Please instruct me what to do next

Thanks

:

Treat your error as a 0x000000d1 error.

Type verifier in Start Run, follow the wizard but choose All
Drivers.
This will slow down your computer and cause more blue screen
crashes
but will pinpoint what is causing the crash (if the original error
message didn't). Once you fix it you rerun verifier and turn it
off.

If you can't start after enabling verifier
choose Last Known Good Configuration at the Failed Boot menu (which
will
start without verifier).


You will be creating a crash dump file in c:\windows\minidump every
blue screen. Make sure you are set to record minidumps (Small
Memory
Dumps) - type it in Help to see how.

Then

If you have the XP SP2 Security Update CD (else see
http://www.microsoft.com/whdc/­devtools/debugging/symbolpkg.m­spx
)


Install symbols from <CD Drive Letter>:\SUPPORT\SYMBOLS

Download
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

Load the crash dump file into windbg
and read what it says. You may need to tell it where the symbols
are.
Read it.
Type
!Analyze -v
into Windbg's command line.
(this will hopefully tell you the faulty component)

If the above is too technical then email the crash dump files to
david
@ mvps.org. Don't send me lots of them. Just the one from your last
crash after you turn verifier on. And only one per mail.

You can look up specific details here
http://msdn.microsoft.com/library/d..._ea8b9fd0-2d81-4a04-a7ed-c1c6a80bd501.xml.asp

If it indicates faulty memory might be the cause you can get a
memory
tester
here
http://oca.microsoft.com/en/wi­ndiag.asp


If it mentions a core windows system file, meaning it a MS fix is
required,
upload a minidump to

http://oca.microsoft.com

Also try typing the main error code in Help while online (ie,
Stop 0x50
and also try in the 8 digit form
stop 0x00000050)
and if there are too many hits use a filename if available.
Generally
memory
addresses are different for each computer (as each computer has a
different
mix of drivers) so parameters that are memory addresses aren't that
useful for searching, but NTStatus codes are (plus you can look
them
up here
http://cvs.sourceforge.net/viewcvs.py/mingw/w32api/include/ddk/ntstatus.h?rev=1.2).

If this doesn't work try

Get your XP CD and install Windows Support Tools.


Type in start run after installing and rebooting


pstat > "%userprofile%\desktop\driverl­ist.txt"


The last table in this file is a list of loaded drivers. Other
things
apart
from hardware uses drivers. Post the list of drivers (the last
table
only -
REPEAT THE LAST TABLE O N L Y ) or match the fault address to the
driver.

This will allow you to match memory addresses to a driver.




--
--------------------------------------------------------------------------------------------------
Goodbye Web Diary
http://margokingston.typepad.com/harry_version_2/2005/12/thank_you_and_g.html#comments
=================================================
message I have the same problem. Here is the event viewer report:

The computer has rebooted from a bugcheck. The bugcheck was:
0x100000d1
(0x00000000, 0x00000002, 0x00000000, 0xf721970f). A dump was
saved
in:
C:\WINDOWS\Minidump\Mini120805-01.dmp.

Any help?

:

Hi

The Blue screen will appear when the PC reboots/restarts itself.
BSOD =
Blue Screen Of Death. The Stop Code will be on the Blue Screen
in
this kind
of format:

0x0000000a(0xa9fdf90c,0x00000002,000000000,0x804eed80)

If you please post the number that is in front of the leading
bracket. To
find the Event Viewer type the following from Start>Run:

eventvwr.msc

Then click on the icons in the left hand column and if any
errors
are
mentioned. If there are any could you please post the Source
and
Event ID?

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


message
I didn't get blue screen,not sure where stop error would be.
What
is BSOD,
also where do I find event viewer?

:

Thanks I will try that. I don't get any error messages.
Going
to reboot
now
and will come back and let you know how it worked.

:

Hi Jim

Any error messages to work with?

If you don't see any error messages, right click on My
Computer, select
Properties and then the Advanced tab. Click on Settings
under
Startup
and
Recovery and disable 'Automatically restart'. Next time
your
PC
reboots,
you should see a Blue Screen. Could you please post the
Stop
Code from
the
BSOD?

Also, please have a look in the Event Viewer to see if any
entries
there may
refer to the problem.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


in
message
My Computer keeps re-starting itself. This usually
happens
after
about
being
on for 2 and 1/2 hours. I have the power settings at
always
on.

 

[Guest]

Hi there....

I also have this problem with my desktop. I´ve ran some hardware performance
tests during a whole day but nothing wrong was detected. Don´t know what it´d
be, so I ask your holy wisdom to help me...please...

The message the system registered was:

O computador foi reinicializado através de uma verificação de defeito. Essa
verificação foi: 0x00000024 (0x001902fe, 0xef8c249c, 0xef8c2198, 0xf72c39c4).
Um despejo de memória foi salvo em: C:\WINDOWS\Minidump\Mini062207-01.dmp.

Would You know what´d it be?

Thanks,

Lester

 

[SGR]

I am having same issue with my mom's laptop. It is older Dell Insperion but
was delivered with XP. First time I boot it runs for maybe 1/2 hour. Then
BSOD occurs at random and it begins rebooting automatically. (I will disable
auto reboot as described in previous post so i can read msg! ) Then intervals
between subsequent BSOD's becomes shorter and shorter. Until eventually PC
starts to reboot before it has finished previous boot up and goes into this
loop indefinitely.

I will post again with error msg on BSOD. Thanks

SGR - just your average Windows XP user

 

[SGR]

I am experiencing same problem. My laptop wont even complete booting up
before BSOD appears. It will run in safe mode though. Here is what My BSOD
says:

"A problem has been detected and windows has been shut down to prevent
damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart yor
computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is propoerly installed. It
h this is a new installation, ask you hardware or software manufacturer for
any windows updates you might need.

I f problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as cashing or shadowing. I f you
need to use safe mode to remove or disable components, restart your computer,
press F8 to select Advanced Startup Options, and then select save mode.

Technical information:
*** STOP: 0X000000D1 (0X0A2B001B, 0X00000002, 0X00000000, 0XF3E0F91A)

*** tcpip.sys - ADDRESS F3E0F91A base at F3E0C000, DateStamp 3b7dc580

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator (me LOL!) or technical support group (you
guys LOL!) for further assistance.

Let me know if any of the above tells you anything that can help me resolve
my issue. I wouldl really appreciate it. Thanks.

SGR

 

[Gerry]

SGR

See later second thread for responses.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Kim]

My computer has the same problem. It keeps restarting itself, sometimes
before it even loads. I get error reports, and when I send them a new webpage
opens saying something about the error report being corrupted due to a
serious problem with my hardware. The steps say to go to remove any new
programs I've installed, but not only will the add/remove programs thing not
load, but I haven't even added anything new to my computer for at least 6
months now! And by the time I try to get through reading the whole
instructions on fixing the problem, my computer restarts again. I am writing
this message on a laptop. Please help ! Thank you !

 

[Mark L. Ferguson]

go to start/run, and type:
shutdown /A

This will stop the restarting, and let you read the error message (blue
screen text), which Might include a filename that would give you a hint
about what software or hardware was causing the restart.

 

[Kim]

I tried that, and it seemed to work, my computer stayed on a couple minutes
longer than usual, then it restarted again! Thanks anyways! Another problem
is it says my firewall and virus protection are off, and when i go to check
them it says they're on, but only sometimes. I try turning it on when its
off, and it won't work, it says something about a computer problem not
allowing it to enable. I am the administrator of the computer, so I don't
know why it won't work. If anyone can help it would be greatly appreciated!

 

[Mark L. Ferguson]

If you can't gain control of the restarting, you should probably consider
rebuilding the system.

 

[Kim]

You mean I have to get a new computer or reinstall everything and loose all
my files? Theres no other way? Do you have any idea what this could've been
caused by? I'm really bad with computers.

 

[Mark L. Ferguson]

It's likely that your system is invaded by Malware, or your hardware is
somehow damaged. You should seek trustworthy local help. It would take a bit
more knowledge than you profess to have, to fix it in that state.

 

[Kim]

this exact problem happened to me right now! I used to have problems where my
computer would randomly restart, and now this came up! Help!

 

[djdta]

This kept happening to me a while back when I owned an e-machines PC. After
I owned it for a year all of the sudden it started to do this, I cleaned the
insides real good, (Dust on fans) and even used some type of gel that was
recommened for the CPU (something to do with heat). It worked for while
then about a month later started to do the same thing again. Tried all of
the above all over again and nothing. I ended up getting an HP PC and after
1 1/2 years, guess what, the same thing. This time I used that gel on the
CPU, snugged the heatsink nice and tight, cleaned all the fans and it is now
working great.

 

[Burshiem]

My computer keeps restarting itself too. I can't use the mouse to select
anything. I can't go into safe mode. I have tried to restore the system, it
then will list a bunch of things, then it restarts again, and again, and
again...

 

[Kayman]

My computer keeps restarting itself too. I can't use the mouse to select
anything. I can't go into safe mode. I have tried to restore the system, it
then will list a bunch of things, then it restarts again, and again, and
again...

Download/execute:
CCleaner - Free
Cleans temporary internet files, cookies, history, recent urls, application
MRUs, etc. ...
http://www.filehippo.com/download_ccleaner/
If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender".

Then:
Download David H. Lipman's MULTI_AV.EXE from the URL:
http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe
http://www.pctipp.ch/downloads/dl/35905.asp
English:
http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/

Or:
Kaspersky's AVPTool for on demand scanning:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
There's no updating involved since the thing is updated
several times a day and you simply download the updated
scanner whenever you want to do a scan. (Scan in Safe-Mode).

Or:
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/

Or:
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

Good luck

 

[F135]

Hi, I think i have the same problem. After certain time my computer restarts
itself, showing blue screen with some messages. One of them is that "the
problem is caused due to hardware or software installation, make sure that
they are installed properly". Also i get some error codes one of is stop
error and says "retarting....." but it doesn't restart and I have to press F8
to bring it to normal as it says to press F8 to work in safe mode.
Please help me with this problem.
Thank you.

 

[DrB]

I had this problem on several of my computers. I beginning that Microsoft
with all the updates have caused older computers to fail. All of mine are
3-5 years old. How old is yours?

For some reason after I cleaned my hard drive with Cleaner and ran Defrag,
everything is running fine on the computers. Maybe there was a virus that
taxed the old computer to cause it to shutdown.

 

[F135]

Thank you for your response. I have got so many errors in event viewer on my
computer, I aml sending you the error codes, which are Source: Application
Error Event ID: 1000, and Source: Application Hang Event ID: 1002. Also when
it restarts itself the blue screen comes up and the error code as well, and
then it shows pink screen after few seconds and again the blue screen until i
don't press F8 it doesn't goes. Another thing is that I had a virus called
Antivirus XP 2008 on my computer, but now it has gone by a spyware remover,
but I can see that malware in add or remove programs from control panel. I
don't know why it's not going from there.
Please help me.

Thank you.