comp shuts down after 20min

[Guest]

I have a XP Home Ed installed on my computer. It is fairly new. I use that
computer to make DVD's. Recently I was using a DVD converter and after around
20min or so, the computer just shuts down. WHy is this happening? I was able
to leave the computer on for a long time before but now it just shuts down
not long after.
The first time I noticed this, I came into the room and the comp power was
off. I pressed the power button but it would not turn on at all. I then
pulled out the power plug at the power point and put it in a different power
point outlet. I turned on the power button on the comp and it worked, again
only lasting for around 20min.
Can anyone help?

 

[Joshua Smith [MSFT]]

Hi blah,

This may be due to a bad driver. To determine what driver may be causing
the problem I need you to enable driver verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft