Color printing problem

  • Thread starter Thread starter b13171
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b13171

The color is not printing . It is not printing in greyscale. Anything
with color simply does not appear.
I am using an HP 1115. Properties show it is not set up for greyscale.
The color boxes are all checked in their appropriate places. I have
reinstalled and updated the drivers. Lastly, I turned off the
computer and printed a test page from the printer. This did not print
color either. Should I then conclude the problem is not within the
computer, but the printer?
 
The color is not printing . It is not printing in greyscale. Anything
with color simply does not appear.
I am using an HP 1115. Properties show it is not set up for greyscale.
The color boxes are all checked in their appropriate places. I have
reinstalled and updated the drivers. Lastly, I turned off the
computer and printed a test page from the printer. This did not print
color either. Should I then conclude the problem is not within the
computer, but the printer?
Click to expand...

Your conclusion is correct -- if a printer-generated test page does not
print correctly, the problem lies within your printer.
Steve
 
The color is not printing . It is not printing in greyscale. Anything
with color simply does not appear.
I am using an HP 1115. Properties show it is not set up for greyscale.
The color boxes are all checked in their appropriate places. I have
reinstalled and updated the drivers. Lastly, I turned off the
computer and printed a test page from the printer. This did not print
color either. Should I then conclude the problem is not within the
computer, but the printer?
Click to expand...

Pull the color ink cartridge and remove the pink tape. Reinsert the
cartridge.
 
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