Outlook 2003: Won't print color


D

D. Koel

Hi,

I have a problem with Outlook 2003. The program won't print HTML mails in
color, only greyscale. I have checked all the print/color/and so on settings.
All of them are correct.

The odd thing is, when I reply or forward (or any form of editing) the mail
and I print the mail when I edit it, it prints in color.

I have tried multiple printers, HP 7580, PDF-printer, all print in
greyscale. When I print the same e-mail with Outlook 2007, it prints in color.

Any help is much appreciated.

OS: MS Windows XP Pro SP3
Outlook: MS Outlook 2003 SB SP3
Both fully updated

P.S. I noticed that someone on a Dutch forum had the same problem, but no
one had a solution. Here's the link:
http://gathering.tweakers.net/forum/list_messages/1339110///outlook,2003,kleur
 
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D

Diane Poremsky [MVP]

Are you using Word as the editor? Printing a message you are composing uses
Word's print engine which would explain why color works sometimes.

Do you have greyscale enabled in page setup in outlook?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
D

D. Koel

Yes, Word is the default editor.

You mean File -> Page Properties -> Style for Memo or Style for Table? No,
greyscale is not enabled in Outlook. Excuse me for mistranslations. It's a
dutch Outlook.

Diane Poremsky said:
Are you using Word as the editor? Printing a message you are composing uses
Word's print engine which would explain why color works sometimes.

Do you have greyscale enabled in page setup in outlook?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


D. Koel said:
Hi,

I have a problem with Outlook 2003. The program won't print HTML mails in
color, only greyscale. I have checked all the print/color/and so on
settings.
All of them are correct.

The odd thing is, when I reply or forward (or any form of editing) the
mail
and I print the mail when I edit it, it prints in color.

I have tried multiple printers, HP 7580, PDF-printer, all print in
greyscale. When I print the same e-mail with Outlook 2007, it prints in
color.

Any help is much appreciated.

OS: MS Windows XP Pro SP3
Outlook: MS Outlook 2003 SB SP3
Both fully updated

P.S. I noticed that someone on a Dutch forum had the same problem, but no
one had a solution. Here's the link:
http://gathering.tweakers.net/forum/list_messages/1339110///outlook,2003,kleur
 
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Advertisements

D

D. Koel

My problem is solved. What I did:

The e-mails were in HTML. De cells that are colored didn't print.

In IE: Go to Extra, Options, Advanced, Printing, Print background color and
pictures (Or something like that).

That solved my problem.
 

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