"Code 19"

[Jerry D.]

Help! For some reason, my cd-rw and cd-rom stopped being
recongnized in My Computer. Checked Device Manager.
Devices show up, but when checking properties, I receive
this message: "Windows cannot start this hardware device
because its configuration information (in the registry)
is incomplete or damaged. (Code 19)" Tried uninstalling
and re-installing. Same thing. Installed a brand new
DVD device. Same error. Anyone know how to address this?

Thanks a bunch!

Jerry D.

 

[msnews.microsoft.com]

Create a restore point before changing the resgistry.

Remove the Upperfilters and Lowerfilters values completely from the
following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11C
E-BFC1-08002BE10318}

Restart your computer

 

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)

 

[Guest]

lots of tks.. had this tbl, for bout two days, tks to reading your posts,
followed
your instructions and fixed.. again tks
county mounty

 

[Jason Tsang]

Glad to hear that it worked for you....