M
Madonna
I have a one year old Brother MFC 3100C multifunction
printer connected to my new Dell desktop PC. I was
printing an 11 pg document from the internet, when the
printer stopped; displayed a message "remanded". I tried
to cancel the print job in the printer dialogue box, and
the status shows it's deleting, but it's been that way
for 3 hours now, and I cannot clear it up. I am not able
to print anything else on this printer because this print
job I'm trying to clear out of the que is preventing any
other document from printing. Can anyone offer me a
solution?
thanks.
printer connected to my new Dell desktop PC. I was
printing an 11 pg document from the internet, when the
printer stopped; displayed a message "remanded". I tried
to cancel the print job in the printer dialogue box, and
the status shows it's deleting, but it's been that way
for 3 hours now, and I cannot clear it up. I am not able
to print anything else on this printer because this print
job I'm trying to clear out of the que is preventing any
other document from printing. Can anyone offer me a
solution?
thanks.