chkdsk hang

E

eheim

I have a Dell D820. I suddenly had corrupt network drivers (all of them). I
ran the latest Norton Antivirus and Adaware. They didn't find anything. I
ran the built in diagnostics which said I had bad blocks but it didn't seem
to have the ability to fix them.

I ran chkdsk with "Automatically fix file system errors" and "Scan for and
attempt recovery of bad sectors" checked. It said I need to restart first.
I did and the first time it ran it flew by so fast I didn't have a chance to
see what the screen said so I ran it again. This time it made it 30% through
stage 4 of 5 (verifying file data) and replaced bad clusters on tdi.sys,
ndis.sys, shdoclc.dll, comsvcs.dll, one of my photos, a quicktime .msi and an
iTunes .msi and then it hung. So far its been 22 hours and still 30%. What
do I do? I can hear the hard drive in a repeated pattern of 5 clicks and
then a double click. The hard drive read light is solid.

What should I do?
 
T

Twayne

I have a Dell D820. I suddenly had corrupt network drivers (all of
them). I ran the latest Norton Antivirus and Adaware. They didn't
find anything. I ran the built in diagnostics which said I had bad
blocks but it didn't seem to have the ability to fix them.

I ran chkdsk with "Automatically fix file system errors" and "Scan
for and attempt recovery of bad sectors" checked. It said I need to
restart first.
I did and the first time it ran it flew by so fast I didn't have a
chance to see what the screen said so I ran it again. This time it
made it 30% through stage 4 of 5 (verifying file data) and replaced
bad clusters on tdi.sys, ndis.sys, shdoclc.dll, comsvcs.dll, one of
my photos, a quicktime .msi and an iTunes .msi and then it hung. So
far its been 22 hours and still 30%. What do I do? I can hear the
hard drive in a repeated pattern of 5 clicks and then a double click.
The hard drive read light is solid.

What should I do?

If you haven't yet, you can stop the chkdsk scan. If you aren't seeing
anything happening after an hour or two, then it's not working. It's in
a loop somehow and isn't going to go any further, I feel certain.

Shut Down the computer and actuall remove the power cord from it for a
minute or so at least. Then plug it back in, start it up, and try
running chkdsk again on drive C (your boot drive). See if it'll go
through the whole test this time or whether it finds and fixes any
problems it said it already fixed, or finds more back blocks.
Keep track of the number of bad blocks it says it finds: If that
number changes, your hard drive is dying and taking its last breaths.
Bad blocks on a hard drive are a little, not completely, unusual, but if
the number of them is changing or their locations are changing, that's
really bad news and it means you need to back your data up REAL SOON!

What "diagnostic" did you run? Where did you download it from?
If that "diagnostic" wasn't the test for your brand and model of hard
drive, then go to the mfr site and get the drive test for your drive and
run that.

I think your hard drive is dying, so you should make it a very high
priority to get your data backed up to DVD or an external hard drive if
you have one. Data means anything you created yourself: Files,
spreadsheets, letters, emails, favorites, etc. etc. etc.. Backup
anything you would have a hard time to make over again. If your disk
goes, you may lose ALL of the data on it.

HTH

Twayne
 
M

Malke

eheim said:
I have a Dell D820. I suddenly had corrupt network drivers (all of them).
I ran the latest Norton Antivirus and Adaware. They didn't find anything.
I ran the built in diagnostics which said I had bad blocks but it didn't
seem to have the ability to fix them.

I ran chkdsk with "Automatically fix file system errors" and "Scan for and
attempt recovery of bad sectors" checked. It said I need to restart first.
I did and the first time it ran it flew by so fast I didn't have a chance
to see what the screen said so I ran it again. This time it made it 30%
through stage 4 of 5 (verifying file data) and replaced bad clusters on
tdi.sys, ndis.sys, shdoclc.dll, comsvcs.dll, one of my photos, a quicktime
.msi and an iTunes .msi and then it hung. So far its been 22 hours and
still 30%. What do I do? I can hear the hard drive in a repeated pattern
of 5 clicks and then a double click. The hard drive read light is solid.

What should I do?

Turn off the computer. Your hard drive sounds like it has died. If the
machine is under warranty, call Dell tech support. If not, you will need to
replace the hard drive and reinstall the operating system yourself.

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand

If you can't do this yourself and/or are uncomfortable opening your computer
to replace the hard drive, take the machine to a professional computer
repair shop (not your local equivalent of BigComputerStore/GeekSquad).

Malke
 

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