ChipPC Clients Licensing Issue

[Gordon Curry]

Hi.

We have 4 ChipPC client devices accessing Citrix
Metaframe on 4 Windows 2000 TS servers. A TS Licensing
server is also available on the Domian.

The ChipPC's originally obtained temporary licenses when
they first connected and these have now expired but they
will not pick up a full license even though there are
plenty available in the pool. As a result they are not
able to connect to the Citrix servers.

All other clients use Windows 2000 or XP PC's with the
ICA client and have all obtained full licenses and work
fine.

The same issue occured about 3 months ago and we
reinstalled the TS Licensing server and all TS CAL's to
correct the problem. The ChipPC's picked up temporary
licenses when they were connected after this.

I have read elsewhere that non Win32 Clients can not
handle TS CAL's themselves and so rely on the Metaframe
server to hold the license for them. When they try to
connect after the temporary license has expired the
metaframe server passes the temporary license to the
License server which refuses the connection. The only way
around this is to delete the MSLicensing registry key
from the Metaframe server.

Can anyone confirm this or shed some further light on
this issue.

Thanks in advance.

 

[Guest]

http://support.microsoft.com/?kbid=825027

Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com