cd rom not working

[Guest]

cd-rom shows as working & tried reloading driver, but it won't play any
cd's-just dead ??

 

[NotMe]

first step, clean it!!!
Do you have a CD cleaner? You know, that CD with the bristles on it...

 

[Guest]

Have you went to control panel then system then hardware thendevice manager
and then DVD/cd-rom and click on it and removed it. If not do so and then
restart and let windows find the drive again

 

[Guest]

Thanks for your help, sure going to try this.

 

[Kelly]

In addition:

Save the file below to your hard drive. Navigate to where you saved it and
double click the file. A confirmation dialog will appear when the script is
done. You may need to reboot for the change to take effect.

Restore CD/DVD in Explorer
http://www.kellys-korner-xp.com/regs_edits/xp_cd_dvd_fix.vbs

Added info:

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or
CD-RW Optical Disc in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;q324129

CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device
http://support.microsoft.com/?kbid=316529

CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q320553

"Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM
Drive, or CD-RW Drive
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315350

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321641


--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com