CD Rom missing or corrupt file message

[Joe]

When I insert a CD my computer does not recognize it.
When I go to the device manager the CD Rom and my Plextor
burner is there but not working. When I go into
properties I get the following message.

Windows cannot load device driver for this hardware. This
driver may be corrupted or missing (Code 39). Can anyone
please help!!! Thanks

 

[Patti MacLeod]

Hi Joe,

See if the information here is helpful in solving the problem:
http://support.microsoft.com/default.aspx?scid=314060


Regards,

 

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)