CD-Rom Drives Displaying As Unknown Devices In Device Manager

[Guest]

Both my CD-Rom Drives were not reading discs unless "Nero" was running in the
background. I went to a help website that told me to edit a few registry
keys that had to do with "upper filter" and "lower filter" settings.

Now, my CD-Rom drives show up as "unknown devices" in the Device manager and
I am STILL unable to read discs.

I tried a system restore, but was told "windows was unable to restore my
computer back to that restore point." WHAT GIVES?

Can someone help me? Thanks in advance.

Ron

 

[Rock]

Both my CD-Rom Drives were not reading discs unless "Nero" was running in
the
background. I went to a help website that told me to edit a few registry
keys that had to do with "upper filter" and "lower filter" settings.

Now, my CD-Rom drives show up as "unknown devices" in the Device manager
and
I am STILL unable to read discs.

I tried a system restore, but was told "windows was unable to restore my
computer back to that restore point." WHAT GIVES?

See if running this file will help.
http://aumha.org/downloads/cdgone.zip

You might have to reinstall Nero and any other CD burning software.