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After our IT person here at work installed Office 2007, our CD ROM's stopped
working. They won't read any type of CD (data or music). There are 2
different ones that show up in the device manager (TSST corp DVD-ROM TS-H353B
and YBEZI OH2B4DE7GTM7 SCSI CdRom Device) and both say they are working
properly. I have looked everywhere to find a fix for this. I read about the
upper and lower filters, but couldn't find any showing up. I have tried
uninstalling and reinstalling, enabling just one and then the other, and
nothing seems to work. If anyone can help, it would be much appreciated.
Our IT person says there's nothing he can do.
working. They won't read any type of CD (data or music). There are 2
different ones that show up in the device manager (TSST corp DVD-ROM TS-H353B
and YBEZI OH2B4DE7GTM7 SCSI CdRom Device) and both say they are working
properly. I have looked everywhere to find a fix for this. I read about the
upper and lower filters, but couldn't find any showing up. I have tried
uninstalling and reinstalling, enabling just one and then the other, and
nothing seems to work. If anyone can help, it would be much appreciated.
Our IT person says there's nothing he can do.