CD-Rom Drive missing

[Guest]

MY CD-ROM and DVD-ROM are missing.
OS is Win XP-Pro
No Drive letters show up at all in explorer.
The hardware shows up in Device Manager with an exclaimation point .
Status give ths message:
Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39).
Tried uninstalling & rebooting but no luck.

I believe this happend when I tried to install an old hard drive on my
system (replacing an exisiting second hard drive). After installing the drive
and re-booting it showed up as a D drive. Never was able to access it
(probably a bad drive) so I took it out and put the other one back in.
My second drive shows up as C drive (always has).
I have since deleted the D drive/partition which remained after switching
the drives.
Anyone know how to get the drives & drive letters back?
thanks in advance
Kmac

 

[Guest]

Go right here and try the fix - if that doesn't work follow the directions to
dlete the upper and lower filters.
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html
jim

 

[Guest]

Go right here and try the fix - if that doesn't work follow the directions to
dlete the upper and lower filters.
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html
jim

 

[Guest]

Go right here and try the fix - if that doesn't work follow the directions to
dlete the upper and lower filters.
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html
jim

jim,
Thanks for the quick answere!
The auto fix didn't work (Thanks anyway) but removing the upper filters did
- there were no lower filters to remove.
Thanks again
Kmac

 

[WTC]

MY CD-ROM and DVD-ROM are missing.
OS is Win XP-Pro
No Drive letters show up at all in explorer.
The hardware shows up in Device Manager with an exclaimation point.
Status give ths message:
Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39).
Tried uninstalling & rebooting but no luck.

Upper and Lower filter problem. This article still applies even you did not
have Easy CD Creator installed.

CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19,
Code 39, or Code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/?kbid=314060