CD-ROM DVD Drives not recognised

[Guest]

I have a Sony VAIO PCV-RZ24G,with the following hardware:

ASUS CD-S400/A
SONY DVD RW DW-U12A
VOBID InstantDrive CD SCSI cdRom Device

When I check my Device Manager it shows an exclaimation mark next to these
devices. I have attempted to update my drivers and though the best drivers
are installed I get a Code 41 error message that says "Windows has
successfully loaded the device drivers for this hardware but cannot find the
hardware device."

When I check my drives in "My Computer" it no longer shows the F: and G:
drives.

I uninstalled the drivers and the "Add Hardware Wizard" detected the devices
and added them but I still get the error message and the drives do not appear
in my drive selection options.

Anyone have a clue....please respond to (e-mail address removed).

 

[Guest]

Hi The Jack,

See if the information in this MSKB article helps you to resolve the problem:

CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
(please note that although the article references Easy CD Creator, there are
other
third-party software packages that will cause the same "problem" to occur).

If you don't want to manually edit the registry, you can d/load and run the
registry patch that is available here:
http://aumha.org/win5/a/xpcd.php#problems
(look at the second "problem")



Regards,

 

[Guest]

Patti,

That worked...apparently I had downloaded a CD/DVD Copier program and it
somehow changed my registry. As soon as I merged the registry patch, the
CD/DVD Copier Program prompted me that there was a drive error....then it
asked if I wanted the Program to repair the error....naturally I said "NO"
and proceeded to remove that program from my computer. After I rebooted the
system...both drives reappeared in perfect working order. Thank you so very
much.

 

[Guest]

You're very welcome!!



Regards,