CD devise not working problem related with registery

[Guest]

In Device Manager, I have a Toshiba DVD-ROM SD-R2002 driver.

It has a "!" on it's icon and when I check what was wrong it says:

Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

I've tried uninstalling it then installing it again but the same thing
happens.I can insert CDs but the computer wont read it. I tryed lloking for
it in My Computer but the Driver is missing.

Help!

 

[Guest]

Hi Adan,

See if the following knowledge base article helps.

Link : http://support.microsoft.com/kb/218617/en-us

Andy W